topic Re: Overdue Express Item in Selling

Overdue Express Item

clarry100 — Mon, 02 Feb 2015 05:00:03 GMT

Last Monday 27th we sent an express post 500-gram satchel.

It was within the express network so should have been delivered next day, but tracking showed in transit.

I contacted the buyer about it but have had no response.

A week later and tracking still shows in transit.

I guess no news is good news as the buyer has not said anything.

Re: Overdue Express Item

harley_babes_hoard — Mon, 02 Feb 2015 05:46:53 GMT

If there is a problem they will contact you. Believe me you are putting ideas in their heads by doing that. Stop contacting your buyers regarding late or missing parcels.

Re: Overdue Express Item

sueken4812 — Mon, 02 Feb 2015 06:10:47 GMT

Did you remember to sign the declaration on the front. I know I've forgotten to do that a couple of times, then it goes normal post.

Re: Overdue Express Item

clarry100 — Mon, 02 Feb 2015 06:39:37 GMT

Yes I did sign the front. My local PO always double check that I have done that.
And you are right Harley. I do need to stop doing that.
I'm sure they will complain soon enuff if they don't get what they paid for.

Re: Overdue Express Item

harley_babes_hoard — Mon, 02 Feb 2015 07:05:10 GMT

I did this when I first started selling I am positive I cost myself money.

Re: Overdue Express Item

cherry*135 — Mon, 02 Feb 2015 12:25:12 GMT

Last Monday 27th - should that be Tues 27th? Monday was Australia Day.

Re: Overdue Express Item

clarry100 — Mon, 02 Feb 2015 18:48:29 GMT

Yes you're right am*3. Don't know where I got Monday from. Must have been thinking first day of the week and typed Monday. Sorry. LOL.