topic Tracking Numbers in Selling

Tracking Numbers

sueg57 — Fri, 13 Feb 2015 00:50:59 GMT

OK since this new change my sales overseas have greyed out the tracking number so I can't monitor where they are now... I copied and pasted in to the Australia Post Website and it says number unknown.. so then I went to USPS and popped it in there and a very short itemised list came up but nothing like it was before .. what happened to clicking on the link to monitor postage? Grrr why don't they leave things alone !!

Re: Tracking Numbers

phorum_junkie* — Fri, 13 Feb 2015 04:49:19 GMT

Can't help you as I never check the tracking on things I am buying unless they are very late then if the info is not readily available without me having to check various sites I open a dispute.

Re: Tracking Numbers

thecatspjs — Fri, 13 Feb 2015 09:11:54 GMT

Wakey, wakey this is the selling board !!

Opening a dispute is not an option for the OP lol. Having an ability to check on international tracking of goods is an essential business tool for many sellers, particularly where there is customer query or a dispute.

Not sure OP, I opted out of international selling entirely when eBay introduced FVF on post charge.

Re: Tracking Numbers

sueg57 — Fri, 13 Feb 2015 13:28:09 GMT

LOL funnily enough I opted out of International Sales too but thought I'd try this particular item to see how it went... and now it's stuck in customs ... I can't even get in any more to check where it is now .. luckily the buyer has messaged and updated me... why do Ebay keep changing things... very frustrating ...