topic Re: Leaving feedback after dispute in Selling

Leaving feedback after dispute

passionately_purple76 — Wed, 25 Feb 2015 10:35:44 GMT

I think its an absolute disgrace that I am unable to leave feedback for a buyer who didn't bother to pay me or contact me after wining an item. He initially did and then cut off feedback. I had to wait a month for resolution etc before it got sorted and he didn't pay and now I can't let other buyers or sellers know that he could be problematic, not to mention the fact that I lost a month's warranty waiting for this tool to respond, pay or the resolution to finalise, now I am back to square one reselling the iteam and I think that is very unfair given I did nothing wrong and he did.

Not happy 😞

Re: Leaving feedback after dispute

*sparklz* — Wed, 25 Feb 2015 10:56:20 GMT

The most you have to wait for payment is 8 days.

4 days after the purchase you can open a non payer dispute and then 4 days later you can close it.

By doing this they get a non paying strike and are stopped from leaving you bad feedback, you get your fees back and you also are helping all sellers that have the blocks in place to stop buyers with more than 1 strike in a 12 month period from being able to buy from them.

Even if you left a neg for the buyer that will not stop them buying stuff unless the blocks are in place.

Even if you left a neg it is too late for a seller to see it on a buy now purchase.

Re: Leaving feedback after dispute

i-love-my-sheep — Wed, 25 Feb 2015 10:56:28 GMT

Did you open a non payer dispute against him? You can do that after 4 days from date of sale and then can close exactly 4 days later at the earliest. That way you get your fees back and he gets a strike against his account. If he gets two strikes, he will find he can't buy from a lot of sellers who have blocks in place.

See if you can still open a case against. him. Go to the item on your selling page and click the dropdown at the right and select Resolve a Problem. On the next screen tick that you sold an item and didn't get paid. The next screen will allow you to open the case. Go back exactly 4 days later (to the time) and close it.

Set up buyer requirement blocks to stop any serial pests. Click this link, which takes you to the buyer requirements http://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences

Then set them as you want them. The tightest settings are:

Non payer strikes, 2 in 12 months

Tick locations you don't post to.

Policy violations set to 4 in 6 months

Buyers who haven't gone through phone verification, set to 5

Tick the box so blocked buyers can't contact you.

Submit.

Also add pests like this to your blocked buyer list so they can't buy from you again. http://offer.ebay.com.au/ws/eBayISAPI.dll?BidderBlockLogin

It shouldn't have taken so long to get this sorted. In future, open a case after 4 days if a buyer hasn't paid. If they do pay, the case will automatically close.

Re: Leaving feedback after dispute

i-love-my-sheep — Wed, 25 Feb 2015 10:57:48 GMT

@*sparklz* wrote:
The most you have to wait for payment is 8 days.

4 days after the purchase you can open a non payer dispute and then 4 days later you can close it.

By doing this they get a non paying strike and are stopped from leaving you bad feedback, you get your fees back and you also are helping all sellers that have the blocks in place to stop buyers with more than 1 strike in a 12 month period from being able to buy from them.

Even if you left a neg for the buyer that will not stop them buying stuff unless the blocks are in place.
Even if you left a neg it is too late for a seller to see it on a buy now purchase.

It's 2 strikes in 12 months.

Re: Leaving feedback after dispute

*sparklz* — Wed, 25 Feb 2015 11:00:05 GMT

@i-love-my-sheep wrote:
@*sparklz* wrote:
The most you have to wait for payment is 8 days.

4 days after the purchase you can open a non payer dispute and then 4 days later you can close it.

By doing this they get a non paying strike and are stopped from leaving you bad feedback, you get your fees back and you also are helping all sellers that have the blocks in place to stop buyers with more than 1 strike in a 12 month period from being able to buy from them.

Even if you left a neg for the buyer that will not stop them buying stuff unless the blocks are in place.
Even if you left a neg it is too late for a seller to see it on a buy now purchase.

It's 2 strikes in 12 months.

More than 1 strike in a 12 month period is 2 or more

Re: Leaving feedback after dispute

i-love-my-sheep — Wed, 25 Feb 2015 11:04:31 GMT

I noticed in your listing that you have mentioned that postage could be more. You really shouldn't do that. If the postage is listed as $13.40, that's all the buyer has to pay. If you are unsure, err on the side of caution and put a higher rate as you can always adjust it when you send an invoice.

Better still, package it up how to plan to send it and take it to the post office and ask them how much it will cost to post. Then you can put the correct postage and you don't risk upsetting buyers. If you have a cost listed and then you charge more, you're likely to get a negative for your efforts.

Re: Leaving feedback after dispute

thecatspjs — Wed, 25 Feb 2015 11:44:08 GMT

reply is to sparklz

Yes agree - lol - more than 1 = 2 or more

*waves to sparklz *

Re: Leaving feedback after dispute

opmania — Wed, 25 Feb 2015 11:45:21 GMT

sheep

so nice of you to help so many people your on my special list lol

Re: Leaving feedback after dispute

i-love-my-sheep — Wed, 25 Feb 2015 12:40:34 GMT

@opmania wrote:
sheep

so nice of you to help so many people your on my special list lol

I don't mind being on your special list, I'm a size 8, so wouldn't be buying off you anyway 😄 I'm probably on others special lists too.

Re: Leaving feedback after dispute

2106greencat — Wed, 25 Feb 2015 12:52:35 GMT

@opmania wrote:
sheep

so nice of you to help so many people your on my special list lol

Why ?

Re: Leaving feedback after dispute

opmania — Wed, 25 Feb 2015 13:05:11 GMT

I hope you all realise that is a cryptic message I left for sheep

for the benefit of everyone concerning OP fb leaving feedback

Re: Leaving feedback after dispute

2106greencat — Wed, 25 Feb 2015 13:22:25 GMT

Oh...I thought sheep must have peeved you off about something and I couldn't see any post where that had happenned

Re: Leaving feedback after dispute

opmania — Wed, 25 Feb 2015 13:31:36 GMT

well I put an lol after it thinking people might catch on

I think sheep did but I;m not altogether sure now

Re: Leaving feedback after dispute

i-love-my-sheep — Thu, 26 Feb 2015 10:55:11 GMT

@opmania wrote:
well I put an lol after it thinking people might catch on

I think sheep did but I;m not altogether sure now

No, I thought you were serious, but I wasn't bothered about it. I just couldn't work out what I'd done to peeve you off! The little 'lol' means nothing to me because there are some that throw that in when they are ripping someone a new one, but try to imply they are just having a joke around.

Re: Leaving feedback after dispute

lyndal1838 — Thu, 26 Feb 2015 11:14:33 GMT

It is not a good idea to make a joke about BBLs to boardies.

Some of us are a bit paranoid about it as we seem to get on BBLs just because we post on the boards.

I know I have been banned by some sellers who I have never dealt with before and there are no other reasons for me to be banned.

Re: Leaving feedback after dispute

opmania — Thu, 26 Feb 2015 12:27:38 GMT

sorry It wasn't a joke really i was trying to draw attention to

the feedback situation of the OP

but now I can see that I went about it the wrong way

Re: Leaving feedback after dispute

thecatspjs — Thu, 26 Feb 2015 13:43:14 GMT

@lyndal1838 wrote:
It is not a good idea to make a joke about BBLs to boardies.
Some of us are a bit paranoid about it as we seem to get on BBLs just because we post on the boards.
I know I have been banned by some sellers who I have never dealt with before and there are no other reasons for me to be banned.

Ya gotta be kidding lyndal

If posters say what they actually really truly think (without trolling or posting benignly) under an actual buying or selling ID it is likely to come at a price of offending some .... surely that is understood by those posters, such as yourself, who use a primary selling and/or buying ID .....

lol

Re: Leaving feedback after dispute

saarzi — Thu, 26 Feb 2015 13:59:41 GMT

Im pretty sure most understood it as a joke.... it wasnt a complicated one.

Re: Leaving feedback after dispute

opmania — Thu, 26 Feb 2015 14:06:05 GMT

@gtx305 wrote:
Im pretty sure most understood it as a joke.... it wasnt a complicated one.

thanks

but after all this no one has said anything about the nasty feedback that I have been trying to expose

Re: Leaving feedback after dispute

saarzi — Thu, 26 Feb 2015 14:09:38 GMT

what nasty feedback? Lol