topic Re: Insurance for Australian items not allowed in Selling

Insurance for Australian items not allowed

mmm142 — Wed, 18 Feb 2015 12:35:03 GMT

Please could anyone shed some light on this......

I sell small items, usually about $2 - $4.50 & offer 3 postage services via Australia Post: $1.00 standard post, $3.90 registered & $6.00 express post (yellow envelopes)

Just went to list one of my items and was not allowed to offer my usual "registered post" options, because "optional or mandatory insurance for the buyer is no longer allowed"and must be included in a handling fee or as a part of the item price.

What?! How do other sellers deal with this? I can't offer insurance or MAKE my buyers have insurance? I don't understand what i am meant to do? I could not add registered post to my $2.50 item (that would make it $6.40 with registered post) just to deceptively add that it's now free post. How is that honest?

Can anyone offer advice?

At my wits end with ridiculous expectations from eBay!

Thanks in advance,

mary. (mmm142)

Re: Insurance for Australian items not allowed

sueken4812 — Wed, 18 Feb 2015 13:43:23 GMT

You should be able to add a - Standard Registered Post - option. That apparently includes insurance.

So where you enter postage, Click Standard And Add your cost,

Then below that ... click Offer Additional Service - and select Standard Registered.

This puts the onus back on the buyer ....

They can choose to pay for Standard or Registered.

Re: Insurance for Australian items not allowed

mmm142 — Thu, 26 Feb 2015 10:02:23 GMT

Thank you.