topic Re: Being charged monthly seller fees, haven't sold anything recently. in Selling

Being charged monthly seller fees, haven't sold anything recently.

88gustaf — Tue, 05 Mar 2013 11:35:22 GMT

When I signed up to become a seller I read the agreement, and understood that I will have to pay a seller fee when listing certain items, and when something I have listed has sold.

The last item I sold was approximately 2 months ago (I have only sold 2 items in total), and I already received the bill for that at the end of January. I have not bought or sold anything since, yet I am being charged monthly seller fees of $12, why? My Paypal account has been charged 3 or 4 times now, and I have only ever sold two things.

If e-bay is charging recurring seller fees, regardless of account activity, then this is just about the most shady business practice I have come across. At the very least, they should state this in bold at the very beginning of the agreement.

Can someone please confirm this? If so, I will cancel the recurring fee on Paypal. Would this mean that I lose my right to sell on e-bay? If anybody can clarify, it would be greatly appreciated!

Regards,

Gustaf.

Re: Being charged monthly seller fees, haven't sold anything recently.

foxette-in-sox — Tue, 05 Mar 2013 11:38:29 GMT

Gustaf,if you go into your Account,Selling & look at the invoice,it will show you what the $12 is for.

Re: Being charged monthly seller fees, haven't sold anything recently.

88gustaf — Tue, 05 Mar 2013 11:50:41 GMT

Thank you foxette, however in the invoice it does not specify what the bill is for, it just says 'payments - $12.21'

Could you give me some more insight as to what 'payments' implies?

Re: Being charged monthly seller fees, haven't sold anything recently.

88gustaf — Tue, 05 Mar 2013 11:54:01 GMT

Edit: I clicked on the 'payment' option and it says

"PayPal Payment -- Automatic Monthly Billing -- Thank you"

So, does this mean that I am being charged monthly regardless of my activity on e-bay? Does every seller have to pay this fee?

Re: Being charged monthly seller fees, haven't sold anything recently.

foxette-in-sox — Tue, 05 Mar 2013 11:55:53 GMT

Gustaf,you must be signed up for something by the sounds of it-look at Subscriptions & see if you have ticked yes to anything.

Re: Being charged monthly seller fees, haven't sold anything recently.

88gustaf — Tue, 05 Mar 2013 12:04:41 GMT

I have checked my subscriptions, and from what I can tell, I am not signed up for anything. I have e-mailed customer support and will wait for an answer from them.

Thank you for your assistance foxette, much appreciated!

Regards,

Gustaf.

Re: Being charged monthly seller fees, haven't sold anything recently.

*sparklz* — Tue, 05 Mar 2013 12:07:24 GMT

Click on Summary then to the right is Invoices under there is Select Invoice, click on the drop down arrow to the right of Select Invoice and then click on the last Invoice you got and then click on GO.

From there any charges will be itemized to see what you are paying for.

Re: Being charged monthly seller fees, haven't sold anything recently.

putney32 — Tue, 05 Mar 2013 12:08:36 GMT

gustav, go to your Account Tab,

choose SELLER ACCOUNT

then look for the link under Current Balance

for FEES

click that to get a breakdown of every fee you are being charged.

Re: Being charged monthly seller fees, haven't sold anything recently.

shypansy — Tue, 05 Mar 2013 14:30:34 GMT

gustaf, you sold one item late Jan for $154.50, so $12.21 would be the final value fee for that item, so that last invoice would cover that one,

previously you sold an item early Jan for $192.50, so guessing your previous invoice would have been $15.20.

I can`t account for a third or fourth amount though, those you need to take up with ebay if there is no history for the charges on your account when you check back as directed.

Re: Being charged monthly seller fees, haven't sold anything recently.

88gustaf — Tue, 05 Mar 2013 14:34:52 GMT

Thanks to everyone for the advice, I will probably just wait for the response from customer service to find out if there's a problem or not.

Re: Being charged monthly seller fees, haven't sold anything recently.

putney32 — Tue, 05 Mar 2013 21:11:17 GMT

Thanks to everyone for the advice, I will probably just wait for the response from customer service to find out if there's a problem or not.

why wait for an automated computer response when all the above tells you just exactly how to find out what the charges were???

?:| why even ask here

Re: Being charged monthly seller fees, haven't sold anything recently.

***super_nova*** — Tue, 05 Mar 2013 21:22:18 GMT

Are you sure you were actually charged several times? They send you several notices for the same payment; first at the end of the billing period they tell you what you will pay and then before they take the money out they tell you again. The payments are taken out quite some time after the invoice.

Re: Being charged monthly seller fees, haven't sold anything recently.

the_hawk* — Wed, 06 Mar 2013 00:23:43 GMT

Are you sure you were actually charged several times? They send you several notices for the same payment; first at the end of the billing period they tell you what you will pay and then before they take the money out they tell you again. The payments are taken out quite some time after the invoice.

I guess the smart thing to do would be to check paypal account and see exactly what has happened

Re: Being charged monthly seller fees, haven't sold anything recently.

davewil1964 — Wed, 06 Mar 2013 09:18:33 GMT

I guess the smart thing to do would be to check paypal account and see exactly what has happened

Ummm... no. That won't provide a detailed breakdown. Looking in your My eBay Account details will.

Re: Being charged monthly seller fees, haven't sold anything recently.

the_hawk* — Wed, 06 Mar 2013 10:27:16 GMT

Ummm... no. That won't provide a detailed breakdown. Looking in your My eBay Account details will.

No it wont, but it will show how many times and what amounts have been taken in total

Re: Being charged monthly seller fees, haven't sold anything recently.

cbw2103 — Wed, 21 Aug 2013 08:33:17 GMT

I had the same thing happen to me, I disputed it and paypal came back and said that I authorised the debit. I have not sold anything on ebay for over a month. I agree there is something shady going on now. You seem to get charged monthly whether you are selling or not.

Re: Being charged monthly seller fees, haven't sold anything recently.

davewil1964 — Wed, 21 Aug 2013 08:47:26 GMT

This thread is five months old.

You resurrected it, but did you read it? There were several methods given to allow you to determine exactly what you are being charged for.

But, for starters, if you sell an item on the first day of your billing month it will go on your current bill, NOT the one that you will pay 2 weeks after the sale. It can easily be six weeks between incurring the debt and paying for it. Happens to me all the time. I paid my July bill on Monday, at which time I already had a few more fees racked up. Which I will pay next month.

Re: Being charged monthly seller fees, haven't sold anything recently.

*crikey*mate* — Wed, 21 Aug 2013 08:48:48 GMT

Where's Trev?

at least this thread was reasonably short.....

cba - follow what the others have said above, if you get no joy from that RING eBay, don't email them. Getting charged as the OP describes for no reason is very unusual and unlikely. Best to be sure. I highly doubt it is something shady.

Re: Being charged monthly seller fees, haven't sold anything recently.

littlegems55 — Wed, 06 May 2020 02:04:23 GMT

Re: Being charged monthly seller fees, haven't sold anything recently.

littlegems55 — Wed, 06 May 2020 02:07:33 GMT

I am having the same problem ,I tried to cancel the automatic payment , but they just keep on charging , have had no way to contact them other than responding to their emails with invoices but they do not respond and just keep on charging although i have had 0 listings for 2 months ...it’s shady indeed and I don’t seem to be able to find a way to stop this
It shown on for 2 months and i am not able to resolve it

there is nowhere where i can find a subscription on my account so something is very shady indeed and needs to be resolved