topic Re: IE keeps crashing in Computers & Electronics

IE keeps crashing

bright.ton42 — Sun, 20 Oct 2013 06:17:45 GMT

Never had this before but it's been happening for the past fortnight, every so often IE 8 pops up a window sayng it's stopped

working with the following info .... and then it closes.

Problem signature:
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 10.0.9200.16720
Application Timestamp: 523cf127
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1116
Exception Code: 80004005
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 8b9a
Additional Information 2: 8b9aa7d0a79dd7b46464a5cf6d2510ec
Additional Information 3: 1db9
Additional Information 4: 1db985b8ff341566be04c0796f305bcb

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I gather IEXPLORE.EXE is causing the prob but I have no idea what it is.

i know I can switch to Firefox but just wondering if anyone knows why this is happening?

i don't like to think I have a corrupt file on board.

I'm running Win 7.

Re: IE keeps crashing

*sparklz* — Sun, 20 Oct 2013 07:05:53 GMT

Try using firefox it has less if any issues and is more ebay friendly

Re: IE keeps crashing

bright.ton42 — Mon, 21 Oct 2013 00:45:03 GMT

OK, will do. Thanks.

Re: IE keeps crashing

kopenhagen5 — Mon, 21 Oct 2013 10:08:30 GMT

IE is now IE 10, so 8 may not be maintained so much anymore and if you don't download updates, there could be some conflict.

I use IE8 because I prefer it and don't have any probs but I also re-formatted comp recently.

If you absolutely want IE8, you could try restoring your comp to an earlier point. (system restore)

But you will lose any major changes done recently.

Re: IE keeps crashing

bright.ton42 — Tue, 22 Oct 2013 01:39:45 GMT

Hi kopenhagen

To be honest I'm not sure what version of IE I have so will try to find it. I do download updates regularly. Ah I've just checked it

and it is IE 10,. From what I've seen on the internet this problem file IEXPLORE.EXE is causing problems all over the place and is not

the same as iexplore. exe (in lower case) which is needed. But I'm not game to fiddle with it, so it looks like

Firefox for me.

Re: IE keeps crashing

rogevibe — Sun, 27 Oct 2013 21:51:20 GMT

Hi , I suggest first upgrade to the latest browser version ( ie 10) as recommended by Microsoft .

personal suggested procedure :

As you seem to have processing issues where app compatibilty may be an issue , and keeping mind that ie browser is more integrated with Windows than your security suite - yet both interact closely, the following procedure maybe helpful to ensure running process compatibilty

Ensure latest pertinent Windows updates are installed

Download latest browser distributable setup file

go offine

Uninstall your security (if supported to do so offline) Be sure of the uninstall / reinstall procedure

Install latest browser

restart the computer

Go online and manually update Windows system (incl ie) files

restart computer to reinitialize the registry

reinstall your anti-virus security suite and update

restart the computer

Using another browser to resolve this issue should only be considered a workaround

Re: IE keeps crashing

bright.ton42 — Thu, 31 Oct 2013 08:10:22 GMT

thanks for your advice rogespeed, but to be honest I'm not confident enough to do any of that. I'm only using IE10 for an

email address now, and use Chrome for everything else which I'm happy with as I've had no probs with Chrome.