topic Print return label not showing in Ask a member

Print return label not showing

cyberdolls — Thu, 19 Dec 2019 15:01:52 GMT

As a buyer, I need to return a faulty item, but there is NO “Print Return Label” option showing on the return status page, only ‘Mark as sent’,

VERY FRUSTRATING!

Re: Print return label not showing

kopenhagen5 — Thu, 19 Dec 2019 21:01:09 GMT

Has the seller agreed to the return and sent a label ?

Re: Print return label not showing

cyberdolls — Thu, 19 Dec 2019 22:15:01 GMT

Yes seller ageeed to the return, but wanted me to post back the faulty item, then he would refund shipping and purchase..

But there was no option showing to print the Ebay shipping label.. So today I contacted Ebay and they will email me a prepaid label and charge it to the seller. So that has resolved the problem for me, phew!

Re: Print return label not showing

copperb-93 — Fri, 08 Sep 2023 22:59:41 GMT

How did you manage to contact ebay to get a label sent to you? I've looked everywhere and can't find the option, nor can I actually speak with someone appatrently.

Re: Print return label not showing

davewil1964 — Sat, 09 Sep 2023 09:55:34 GMT

Because FOUR YEARS ago, eBay had an active phone number and an active call centre. 2 things that aren't available today.