topic Re: Where is a listing's FAQ in Ask a member

Where is a listing's FAQ

fast-red-cars — Thu, 14 Jan 2021 04:55:11 GMT

If a question is asked & answered about a listing, where does this interaction appear on the listing. It used to appear at the bottom of a listing, but I can't find it these days! I can't find a FAQ's link either. Can anyone help? Thanks

Re: Where is a listing's FAQ

lyndal1838 — Thu, 14 Jan 2021 05:29:32 GMT

It apparently no longer exists.....there have been several queries on the boards recently.

Re: Where is a listing's FAQ

fast-red-cars — Thu, 21 Jan 2021 06:18:26 GMT

Thanks for the reply. I thought I was a bit useless for not being able to find it. Strange its gone given that if I get a Question about a Listing, and answer it, "eBay" asks if I want it posted on my Listing (I say "Yes" but then can't find it). I don't understand why it would be a deleted feature; but at least now I can stop looking! Cheers.

Re: Where is a listing's FAQ

davewil1964 — Thu, 21 Jan 2021 06:23:56 GMT

Maybe eBay expect that sellers would have all the pertinent information in their listings?

Re: Where is a listing's FAQ

iskrau0 — Mon, 25 Sep 2023 09:15:24 GMT

Stupid removing the FAQ answers. What happens when a bidder asks an unexpected, good question that the seller had not anticipated? Shouldn't all bidders/potential bidders see the seller's response if the seller ticks the FAQ box? I think so but seems like Ebay management doesn't.

Re: Where is a listing's FAQ

sugar249 — Mon, 25 Sep 2023 10:09:46 GMT

You are 2 years late to the party, but it is most likely good removing this, as the answer may have being valid at the time it was asked, but when new stock is added or other changes made the answer could be out of date. Thank goodness response to answers no longer are shown.

I would never have ticked the yes box to leave the answer.

Re: Where is a listing's FAQ

davewil1964 — Mon, 25 Sep 2023 11:18:14 GMT

Simple - add the information to the listing. Something you probably should have done in the first place.

Re: Where is a listing's FAQ

valcampi-77 — Mon, 25 Sep 2023 22:26:04 GMT

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.