topic Payment in Ask a member

Payment

simbaroo*1 — Mon, 26 Apr 2021 02:09:46 GMT

Sold an item....customer paid. Should have received $52 from ebay. They have emailed a transfer of $8. Trying to sort this out with them is a nightmare. Do i post item?

Re: Payment

jellybirddesigns — Mon, 26 Apr 2021 02:28:47 GMT

Assuming you are on the new managed payments - look under the Payments tab and click on the sub-heading "All Transactions". You can then click on the transaction itself to see what your deductions were.

If the sale was made on this weekend, it can take a little time to properly reflect in the payment summary itself.

Re: Payment

simbaroo*1 — Mon, 26 Apr 2021 03:00:47 GMT

It correct $60 minus $8 fee. But the payout to me is also $8. Theyve messed it up. Do i post it in good faith that ebay will sort it out or wait?

Re: Payment

katistrophik — Mon, 26 Apr 2021 05:10:35 GMT

As you are on MP and eBay has advised payment paid (even if you can't see it yet) then yes you send the item.

It may take a while for the payment to show over the weekend