ebay customer care - does not work

tswc69 — Thu, 26 Aug 2021 06:53:11 GMT

I have been with ebay for 16yrs. I have paid ebay plus fees and have Paypal statement to prove it, but after ebay withdrew the fees twice they repaid 1 and offered me gift voucher for the mistake. Then tjey say I still owe the fees and have restricted my account. I have contacted customer care 3 times, been transferred to team that deals with it and still no change. They won't even let me close my account- what a joke.

My only alternative to resolve issue and prevent it from happening to others is to make formal complaint to the ACCC. Trying to ask Tim McKinnon for explanation

Signed-Very disappointed customer

Re: ebay customer care - does not work

stefittstep — Wed, 24 Jul 2024 23:34:31 GMT

Thats only the start of it they cover all their bases with 3 pages of google help customer screens ,but none address the problem, since blue screen everyone is a bot.

Sent password verification number to my phone inserted, denied all times.

Its obvious they rely 100 % on their programs, that have been up graded to cancel client communicate.

Yep long time ebay player, no longer Ebay Stayer!

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ebay customer care - does not work

Re: ebay customer care - does not work