topic Re: Scam phone calls in Ask a member

Scam phone calls

tigerspawtrains — Fri, 12 Aug 2022 06:57:09 GMT

How many more scam phone calls do i need to get before Ebay track these scammers down, I have sent all phone numbers to Ebay Spoof but the calls keep coming, i have had 3 in 3 hours today, Something needs to be done, Feeling somewhat let down by Ebay when after reporting these numbers nothing seems to be done.. I do have all these listed , 6 so far this month alone.

Re: Scam phone calls

sandypebbles — Fri, 12 Aug 2022 07:01:14 GMT

eBay won't do anything because it is nothing to do with eBay nor connecting to eBay

It is *one* of many, many companies that these scammers claim to be from

And they have thousands of different phone numbers/auto dialers etc

Have you tried reporting to the telecommunications ombudsman instead?

Unlikely to do anything, but sending phone numbers to email will 100% do nothing

Re: Scam phone calls

jellybirddesigns — Fri, 12 Aug 2022 07:30:53 GMT

Scammers impersonate many different companies.

Not sure why you feel let down, as it has nothing to do with Ebay.

Sending their numbers to Ebay spoof won't make any difference.

Ebay cannot track these numbers and not is it under any obligation to do so.

I've had calls and SMS's from from scammers pretending to be from such places as Amazon, the ATO, Aus Post, Medicare and several different banks, but I definitely understand that has nothing to do with these organisations so I don't go around blaming them for something that is not their responsibility.

It is, however, 100% the responsibility of the recipient of such calls to either ignore/don't answer and never give out any information if you do speak to someone. Personally I will never answer the phone unless it is someone in my contacts list. Genuine callers leave messages, scammers hang up without doing so and I always block those numbers.

Re: Scam phone calls

k1ooo-slr-sales — Fri, 12 Aug 2022 09:02:40 GMT

@tigerspawtrains wrote:
How many more scam phone calls do i need to get before Ebay track these scammers down, I have sent all phone numbers to Ebay Spoof but the calls keep coming, i have had 3 in 3 hours today, Something needs to be done, Feeling somewhat let down by Ebay when after reporting these numbers nothing seems to be done.. I do have all these listed , 6 so far this month alone.

is eBay your telco provider?

If it is, then they have a responsibility to act if the scammer is also using an eBay telco service.

BUT, eBay do not provide telco services . . . so I don’t know what it is you think eBay can do about it.

They have no jurisdiction to intervene in what is a criminal act perpetrated by scammers using a carriage service i.e. eBay are not the police! The scammers may be overseas!

eBay are not the ones providing your number to the scammers. The scammers cold call numbers counting on the fact that eBay has a lot of users. Same as the scammers supposedly calling from Amazon, Telstra and the ATO.

Re: Scam phone calls

imastawka — Fri, 12 Aug 2022 09:11:37 GMT

Do Not Call Register - Scam alert: ACMA warns of eBay scam phone calls

Re: Scam phone calls

imastawka — Fri, 12 Aug 2022 09:18:33 GMT

Do Not Call Register

Re: Scam phone calls

gumardee_coins_and_banknotes — Sat, 13 Aug 2022 06:18:35 GMT

Only answer calls from numbers you know, like friend or family, works for me.