topic Re: eBay Messages, new format in Ask a member

eBay Messages, new format

oleskool — Sat, 14 Dec 2024 23:51:39 GMT

Hi everyone,
I use a PC over an app and am struggling with the new message format, it makes it hard to read and hard to navigate, I have been patiently waiting for the powers that be to make it better but still waiting... is there any way I can switch back to the old format or any other options?

Re: eBay Messages, new format

sandypebbles — Sun, 15 Dec 2024 00:03:17 GMT

I very much doubt there is any hope of eBay making it better when they are the ones who made it how it is (nor would they even know or care users have problems with it), as far as I have read on here, there is no way to change it back

Re: eBay Messages, new format

pnc75 — Sun, 15 Dec 2024 00:53:51 GMT

I contacted Chat about it and no, they're going to change it 😞

Here is a thread I started earlier about it:

Can't get my messages back to the old view. - The eBay Community