topic Re: EBay contact in Ask a member

EBay contact

45-70_mjh — Sun, 02 Mar 2025 21:07:54 GMT

Hi, does anyone know how I can talk to a human at ebay? The 1800 number just refers you back to the webpage and hangs up on you! Thanks.

Martin.

Re: EBay contact

sandypebbles — Sun, 02 Mar 2025 21:32:22 GMT

Click on eBay Help at the top of any page

Scroll to the issue that matches yours, or the closest to it

When the chatbot box comes up type in 'speak to a agent'

Ask other members here

Without giving personal information, let us know the problem and we can provide accurate advice, rather than an agent who will type from their pe-written script

Re: EBay contact

*casey* — Mon, 03 Mar 2025 04:20:14 GMT

And I can guarantee you'll get more accurate advice IF it's about payment, non payment or

a scam "pretend" payment of a $3500 item

Re: EBay contact

psy-cotic — Mon, 23 Jun 2025 23:53:59 GMT

Wasting your time!

I tried to claim a warranty complaint with photo's and it wouldn't send it to eBay.

I usually spend significantly, but not 1 cent more ever again.

Their choice to do all contact with AI to reduce/ ignore complaints is their choice.

I only buy local and only if retailers accept responsibility for warranties.

Kevin

Re: EBay contact

sandypebbles — Tue, 24 Jun 2025 00:16:47 GMT

There is no warranty on eBay unless you buy from an authorised seller/re-seller who is registered in Australia

eBay do not provide nor enforce a warranty even when one really does exist

Pointless sending a photo to eBay

The eBay MBG is not a warranty, nor did the OP ask about a warranty

But I 100% agree, if a buyer wants a real warranty, not just a word on the screen, then yes, absolutely buy from seller that can actually provide one