https://community.ebay.com.au/t5/Technical-Issues/Calculated-shipping-not-working/m-p/2577214#M10281 <P>recently i have been unable to post new items for sale as the shipping system is broken for me. its automatically adding weight and size of 25kg 200g 18cm X 16m X1 cm with a message below saying "<SPAN>These details are an estimate based on listings like yours:</SPAN><SPAN>&nbsp;</SPAN><SPAN>25 kg 200 gm, 18.0 x 16.0 x 11.0 cm"&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>the items I sell are always max of 500g 20X20X20cm so I don't know where its pulling these numbers from.&nbsp;</SPAN></P><P>I change the details to be correct and then attempt to change from flat rate to calculated but there is no services selected and no primary service to add.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="postage 1.png" style="width: 676px;"><img src="https://community.ebay.com.au/t5/image/serverpage/image-id/126428i6C7757416F40395F/image-size/large?v=v2&amp;px=999" role="button" title="postage 1.png" alt="postage 1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="postage 2.png" style="width: 600px;"><img src="https://community.ebay.com.au/t5/image/serverpage/image-id/126427iDDA9A8E91DC2D744/image-size/large?v=v2&amp;px=999" role="button" title="postage 2.png" alt="postage 2.png" /></span></P><P>i have tried this on different browsers and my phone rather then my computer but same issue. i have been able to put a few items up if I wait till later in the day sometimes making me think its a server side issue but its really odd and would apricate any help i can get on this matter.</P> Sat, 08 Jun 2024 02:16:48 GMT mathewkaiser 2024-06-08T02:16:48Z https://community.ebay.com.au/t5/Technical-Issues/Calculated-shipping-not-working/m-p/2577214#M10281 <P>recently i have been unable to post new items for sale as the shipping system is broken for me. its automatically adding weight and size of 25kg 200g 18cm X 16m X1 cm with a message below saying "<SPAN>These details are an estimate based on listings like yours:</SPAN><SPAN>&nbsp;</SPAN><SPAN>25 kg 200 gm, 18.0 x 16.0 x 11.0 cm"&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>the items I sell are always max of 500g 20X20X20cm so I don't know where its pulling these numbers from.&nbsp;</SPAN></P><P>I change the details to be correct and then attempt to change from flat rate to calculated but there is no services selected and no primary service to add.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="postage 1.png" style="width: 676px;"><img src="https://community.ebay.com.au/t5/image/serverpage/image-id/126428i6C7757416F40395F/image-size/large?v=v2&amp;px=999" role="button" title="postage 1.png" alt="postage 1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="postage 2.png" style="width: 600px;"><img src="https://community.ebay.com.au/t5/image/serverpage/image-id/126427iDDA9A8E91DC2D744/image-size/large?v=v2&amp;px=999" role="button" title="postage 2.png" alt="postage 2.png" /></span></P><P>i have tried this on different browsers and my phone rather then my computer but same issue. i have been able to put a few items up if I wait till later in the day sometimes making me think its a server side issue but its really odd and would apricate any help i can get on this matter.</P> Sat, 08 Jun 2024 02:16:48 GMT https://community.ebay.com.au/t5/Technical-Issues/Calculated-shipping-not-working/m-p/2577214#M10281 mathewkaiser 2024-06-08T02:16:48Z https://community.ebay.com.au/t5/Technical-Issues/Calculated-shipping-not-working/m-p/2577220#M10282 <P>for anyone else having this issue ebay support worked out a workaround for me and that is to use a custom postage policy, can be created here :&nbsp;<A href="https://www.ebay.com.au/bp/policyoptin" target="_blank">https://www.ebay.com.au/bp/policyoptin</A>&nbsp;</P> Sat, 08 Jun 2024 03:19:57 GMT https://community.ebay.com.au/t5/Technical-Issues/Calculated-shipping-not-working/m-p/2577220#M10282 mathewkaiser 2024-06-08T03:19:57Z