topic Re: Storefront not loading properly / not showing items in Technical Issues

Storefront not loading properly / not showing items

cinemascope2014 — Sat, 08 Mar 2025 19:53:30 GMT

Anyone else having issues this morning?

The backend seems to be ok, but the storefront is not loading properly. Items links are gone, along with most of the banners, profile description, etc.

Different browsers, diferrent devices, same thing.

Re: Storefront not loading properly / not showing items

padi*0409 — Sun, 09 Mar 2025 00:04:35 GMT

I don't see any listings current or completed for you and nothing in your store, only categories with no link to them.

All of my saved sellers show as normal.

Re: Storefront not loading properly / not showing items

sandypebbles — Sun, 09 Mar 2025 00:31:50 GMT

I am not seeing any photos at all for you

Random 'free four day postage' and number of watches scattered randomly over an otherwise blank page

Re: Storefront not loading properly / not showing items

aushappydeal — Sun, 09 Mar 2025 00:31:53 GMT

Same thing here. We have already lodged a report with eBay hope they could get this fixed soon. It looks like a system glitch only happened to some sellers and also across eBay platform worldwide.

Re: Storefront not loading properly / not showing items

cinemascope2014 — Sun, 09 Mar 2025 01:13:11 GMT

Thanks for the replies - fingers crossed this gets sorted quick-smart.

Re: Storefront not loading properly / not showing items

accessorizent — Sun, 09 Mar 2025 05:07:45 GMT

Currently I can see my store banner, categories & featured but no listings (both in the app and browser). Wondering if it could be linked to the new update for store banners with an option to choose "carousel". I just chose the regular banner and "published" but still has not corrected.

Re: Storefront not loading properly / not showing items

ehubsyd — Sun, 09 Mar 2025 06:43:12 GMT

Hi mate, same problem here. Not selling any lens covers today 😞

Re: Storefront not loading properly / not showing items

ehubsyd — Sun, 09 Mar 2025 06:44:59 GMT

I have contacted them at lease three times today and all asked me to rest assured because it will get fixed quickly. but it has been at least 6 hours now.

Re: Storefront not loading properly / not showing items

ehubsyd — Sun, 09 Mar 2025 06:46:12 GMT

I don't think it's the case as i don't have a store banner and i am also having this issue.

Re: Storefront not loading properly / not showing items

davewil1964 — Sun, 09 Mar 2025 08:39:50 GMT

I never look at my store.

I have made several sales today, so the visibility is there somewhere.

Re: Storefront not loading properly / not showing items

ehubsyd — Sun, 09 Mar 2025 08:41:27 GMT

probably from the watch list ?

Re: Storefront not loading properly / not showing items

*casey* — Sun, 09 Mar 2025 09:41:01 GMT

It's also been reported on the UK and US sites.

If it continues, keep a look out on the ebay.com Technical Issues Board as there's a good chance an eBay rep will reply there after the weekend.

Re: Storefront not loading properly / not showing items

davewil1964 — Sun, 09 Mar 2025 11:51:37 GMT

No idea. Unlikely from watchers as none of them were being watched at time of sale. My priority is sales. I don't care how buyers access my listings

Re: Storefront not loading properly / not showing items

accessorizent — Sun, 09 Mar 2025 13:23:48 GMT

Just speculation. However, I just signed out of both my app and my account in the browser and signed back in and everything is visible again for me. That fixed it for me.

Re: Storefront not loading properly / not showing items

ehubsyd — Sun, 09 Mar 2025 19:04:07 GMT

it is fixed for me now.