https://community.ebay.com.au/t5/Technical-Issues/Update-personal-information/m-p/2615176#M11165 <P>Hey I’m trying to update my personal information but when I upload files it says the file is less than the minimum 100kb needed and eBay doesn’t have a phone number or anyone to call so this is my last resort. And I have payments which are held until I get this done and it’s been months….</P> Thu, 10 Apr 2025 00:48:39 GMT bikb4343 2025-04-10T00:48:39Z https://community.ebay.com.au/t5/Technical-Issues/Update-personal-information/m-p/2615176#M11165 <P>Hey I’m trying to update my personal information but when I upload files it says the file is less than the minimum 100kb needed and eBay doesn’t have a phone number or anyone to call so this is my last resort. And I have payments which are held until I get this done and it’s been months….</P> Thu, 10 Apr 2025 00:48:39 GMT https://community.ebay.com.au/t5/Technical-Issues/Update-personal-information/m-p/2615176#M11165 bikb4343 2025-04-10T00:48:39Z https://community.ebay.com.au/t5/Technical-Issues/Update-personal-information/m-p/2615230#M11169 <P>It it not necessarily uploading files. It is signing up to Managed Payments, not updating personal information, which requires a bank account level of proof of identity.</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 10 Apr 2025 07:48:35 GMT https://community.ebay.com.au/t5/Technical-Issues/Update-personal-information/m-p/2615230#M11169 davewil1964 2025-04-10T07:48:35Z