topic Re: International excluded bids still bidding in Technical Issues

International excluded bids still bidding

cosmo77777 — Fri, 16 May 2025 23:27:18 GMT

Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing and made sure that there is definately excluded all overseas locations. However, i noticed over night that the overseas bidder is still able to bid and has been doing so. How can i stop this?

Re: International excluded bids still bidding

countessalmirena — Sat, 17 May 2025 00:52:49 GMT

You have presumably set up postage location exclusions… but you’ll also need to set up your buyer exclusions.

Quoting: ❝Once you've set up and applied your postage exclusions, buyers won't be able to complete checkout with a delivery address that you won't post to. However, buyers from these regions could still bid on or buy your items, unless you've also set buyer requirements.❞

– https://www.ebay.com.au/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152

To set up those buyer requirements, the link is here: https://www.ebay.com.au/bmgt/buyerrequirements

You should have the following selected:

Block settings

☑️ Block buyers who caused 2 ˅ cancellations of unpaid order within 12 ˅ month(s)

☑️ Block buyers whose primary delivery address is in a location to which I don't post

Re: International excluded bids still bidding

*casey* — Sat, 17 May 2025 04:28:00 GMT

Presuming it's the thermomix, either

1) The buyer hasn't read the description or

2) They're not genuine - most likely

On the off chance the settings allow further bids, they shouldn't .....but if the buyer does end up winning you'll have to go through the 'cancel a transaction' and relist.

I suggest you add the buyer to your blocked bidder list immediately so no further bids can be made.

Their existing bids would remain.

You also have the option of cancelling their bids but that could drop / lower the current high $$ amount