Team access issue

roadstoreau — Thu, 12 Feb 2026 05:03:09 GMT

Hi all.

I'm at a loss. I have created an account for a staff member to log in and manage payments / refunds / disputes etc. I have ticked all permissions in Team Access yet they cannot see the refunds page. I have since re-ticked and saved all permissions but that doesn't help. I can see all options including refunds from the main account. The whole point of team access is they have their own 2FA, so we can all get on with our work. Thank you

Re: Team access issue

imastawka — Thu, 12 Feb 2026 12:31:33 GMT

Any help here?

Team access | eBay

topic Re: Team access issue in Technical Issues

Team access issue

Re: Team access issue