topic App errors when revising in Technical Issues

App errors when revising

justkidzbiz — Tue, 08 May 2018 16:19:01 GMT

I just went to revise a couple of items and for some reason all my postage rates disappear and the listing changes to local pick up only. When I try to add postage back the options come up completely blank so you can't add postage.

Re: App errors when revising

kopenhagen5 — Tue, 08 May 2018 22:40:03 GMT

There have been a few problems with the app posted here on the boards in the last 3 days.

The suggestion that seems to work is to switch to the classic full version.

Re: App errors when revising

countessalmirena — Wed, 09 May 2018 08:41:34 GMT

As Kopenhagen says...

See this thread and this thread.

Basically, try using Chome as your browser on your device, and make sure you use the full version of the website itself rather than the mobile version. Avoid using the app when it's behaving glitchily. (Some say it's always glitchy...)

Re: App errors when revising

designers*n*more — Wed, 16 May 2018 15:41:09 GMT

Thanks 🙂