topic Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log in Technical Issues

Is anyone else experiencing "sorry we can't complete your request" when trying to log on to eBay?

robertybob-46 — Wed, 02 Aug 2017 05:32:24 GMT

I have problems every time I try to log in to ebay, or just changing pages, I receive a notice "sorry we are unable to complete your request, please try again later"

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

imastawka — Wed, 02 Aug 2017 05:39:34 GMT

I get it on the odd occasion, but a page refresh always fixes it.

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

kane1417 — Wed, 02 Aug 2017 07:15:14 GMT

This has been happening to me since Friday last week.I can't sign in using Firefox.I can sign in using Google Chrome, but have limited actions on my account.I still can't open my listings or other sellers listings.There is another thread concerning this issue you can check out.

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

greg0412 — Sat, 05 Aug 2017 00:16:23 GMT

I have had the same problem go to firefox help, then "technical information" then "refresh firefox""

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

kane1417 — Sat, 05 Aug 2017 08:57:52 GMT

Thanks Greg, that did the trick, after refreshing the browser I restarted the computer, opened up Firefox (Re installed my Ad Block plus add on) then opened up E bay Australia and can now view my listings and other sellers listings, cheers.

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

robertybob-46 — Thu, 10 Aug 2017 02:38:39 GMT

Thank you Greg. That fixed it. I didn't know much... but thanks for educating me! I thought it could be eBay

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

greg0412 — Fri, 11 Aug 2017 11:27:42 GMT

if the problem still occurs or returns download and run "ccleaner" free download to clear cache