topic Re: used option not available in Chrome or Edge browsers in Technical Issues

used option not available in Chrome or Edge browsers

masterone2988 — Fri, 14 Sep 2018 09:38:52 GMT

I have a strange thing that has irked me for a while since changing to Edge browser on Win 10

On Edge, I cannot get the option in the drop down menu for USED
On Chromium,I cannot get the option in the drop down menu for USED
On Firefox, all is perfect

I have cleared all ebay cookies in each browser....is there another area to bring back the "USED" sections and I am missing it?

I checked with another ebay australia user, and they have the same problem.

I've tried it again on a totally different computer running a different operating system using Chrome and Safari. Previously I used IE and Chrome in Windows. Yes, the advanced search procedure does indeed bring back the full drop down menu which the OP wants. It includes sort by Condition: New or Condition: Used.

But it's only a temporary thing which resets if you do a new search all over again. Perhaps this is a javascript bug in eBay which has been mentioned before many times. It does depend on the browser as well. Some people have complained it doesn't work in Firefox but works in Chrome. I haven't tried it with Edge installed though. Perhaps someone can confirm this with Edge. I guess that for now, if it doesn't work, just use Advanced Search.

Note that this only works in ebay.com.au. Not the international eBay site www.ebay.com. Only the Australian eBay site have those two additional options.

Is the problem with your ebay?

Thanks

John

Re: used option not available in Chrome or Edge browsers

lyndal1838 — Fri, 14 Sep 2018 10:52:59 GMT

I am not sure why it does not work on Chrome but IE is no longer supported by ebay so it is not surprising it does not work for many functions.

Re: used option not available in Chrome or Edge browsers

Anonymous — Sat, 15 Sep 2018 03:40:49 GMT

I have been using Chrome for several years and it still works for me with the search for used

Re: used option not available in Chrome or Edge browsers

masterone2988 — Sat, 15 Sep 2018 03:48:01 GMT

Thanks.

Here is a search using "cat" in Chrome.

Re: used option not available in Chrome or Edge browsers

masterone2988 — Sat, 15 Sep 2018 03:53:41 GMT

Blow me down...just did a restart, and Chrome now shows used working???

Still no go with Edge though?

Re: used option not available in Chrome or Edge browsers

masterone2988 — Fri, 21 Sep 2018 22:14:45 GMT

Still no go with Edge browser

Re: used option not available in Chrome or Edge browsers

davewil1964 — Sat, 22 Sep 2018 08:39:41 GMT

As Edge is an evolution of IE and eBay doesn't support IE, that is not surprising.

Re: used option not available in Chrome or Edge browsers

masterone2988 — Sat, 22 Sep 2018 09:45:19 GMT

Quite likely...but I wonder if ebay will tell us?

Re: used option not available in Chrome or Edge browsers

davewil1964 — Sat, 22 Sep 2018 10:13:13 GMT

Ummm..... let me think.... No.

They have already suggested not using IE, years ago, so I expect they reckon they have told us.

I haven't had the problem, but the only time I use IE is when I get a new computer. I use it to download Firefox and that is it.