topic Re: Unable to place quotes on Android phone in Technical Issues

Unable to place quotes on Android phone

samoaman — Mon, 03 Dec 2018 23:54:01 GMT

I am unable to place quotes in reply to messages on my android phone. In full version, the preview looks fine, but the resultant post is complete gibberish full of markup tags etc.... Any others in the same boat? By the way, my browser of choice is Firefox.

Re: Unable to place quotes on Android phone

Anonymous — Tue, 04 Dec 2018 00:22:17 GMT

Afraid I never use my phone for ebay as there are even more glitches and problems than there are on a computer or tablet

But no doubt someone who has experienced the same will be able to let you know how they fixed it (or if it could be fixed for them)

Good luck

Re: Unable to place quotes on Android phone

samoaman — Tue, 04 Dec 2018 00:34:01 GMT

<blockquote><hr /><li-user login="enigmabear" uid="642065"></li-user> wrote: 
Afraid I never use my phone for ebay as there are even more glitches and problems than there are on a computer or tablet
 
But no doubt someone who has experienced the same will be able to let you know how they fixed it (or if it could be fixed for them)
 
Good luck
<hr /></blockquote>
Thanks enigmabear. Here is a demo of what happens when I reply.

Re: Unable to place quotes on Android phone

samoaman — Tue, 04 Dec 2018 00:36:01 GMT

The above is a demonstration of what happens. It was a reply to enigmabear with quote.

Re: Unable to place quotes on Android phone

joztamps — Tue, 04 Dec 2018 00:58:16 GMT

@samoaman wrote:
The above is a demonstration of what happens. It was a reply to enigmabear with quote.

That's what you say.

Re: Unable to place quotes on Android phone

samoaman — Tue, 04 Dec 2018 01:09:37 GMT

What are you suggesting jozstamos? Surely not that I am fabricating my reply?? I can assure you that I am not! This is an eBay technical issue, because the preview in Firefox looks fine. It is only by pressing the post button that it fails. Android has the lion's share of the mobile market, and eBay must fix it. Who knows what other holes there are in their systems?

Re: Unable to place quotes on Android phone

joztamps — Tue, 04 Dec 2018 01:40:26 GMT

https://www.youtube.com/watch?v=BMwhECJPuYY

Re: Unable to place quotes on Android phone

samoaman — Tue, 04 Dec 2018 01:58:40 GMT

A joke in very poor taste jozstamps! It came across as a taunt to me. I suggest that you refrain from such "jokes" again, because you will get yourself reported quicksmart!

Re: Unable to place quotes on Android phone

joztamps — Tue, 04 Dec 2018 03:46:36 GMT

Get bloody fair dinkum, it was very funny and in excellent taste.

Although not as funny, I must admit, as your joking threat to report me.

Re: Unable to place quotes on Android phone

*tippy*toes* — Tue, 04 Dec 2018 10:00:35 GMT

I have accessed the forums many times on my android using Chrome and not had this issue. Consider downloading the Chrome app and see if that changes things. I saved the link to my home screen so I didn't have to go through all the rigmarol to access next time in full view.

Re: Unable to place quotes on Android phone

samoaman — Tue, 04 Dec 2018 21:54:09 GMT

Thanks *tippy*toes*. By saying accessed, do you mean that you also quoted and posted in full view with android/chrome? I am hoping that the eBay technical team will read this, since I believe that the problem is an eBay software issue. I am surprised that so few people seem to be accessing the forums on mobile devices!

Re: Unable to place quotes on Android phone

countessalmirena — Tue, 04 Dec 2018 23:17:47 GMT

samoaman, unfortunately the eBay technical team won't read your post.

They don't read anything.

It's incredibly misleading for eBay to have a Community board with a sub-forum called "Inside eBay" and a sub-sub-forum called "Technical Issues". It's still part of the "Community" board, moderated not by eBay itself but by an outsourced company called Lithium, whose job it is to administrate and moderate the boards but certainly not to provide customer service or technical assistance.

If only eBay's IT team were able to be contacted by customers reporting genuine technical issues... but they are not.

Re: Unable to place quotes on Android phone

samoaman — Wed, 05 Dec 2018 00:20:10 GMT

Thanks countess. Your comments are much appreciated!! I will find an alternative solution.

Re: Unable to place quotes on Android phone

lyndal1838 — Wed, 05 Dec 2018 01:20:52 GMT

@samoaman wrote:
I am surprised that so few people seem to be accessing the forums on mobile devices!

The regular responders here are all too well aware of the problems of posting on mobile phones so avoid it if possible.

However, I do know that Tippy's circumstances mean that she often does use her phone so is well placed to give advice.

Re: Unable to place quotes on Android phone

*tippy*toes* — Thu, 06 Dec 2018 00:15:41 GMT

@samoaman wrote:
Thanks *tippy*toes*. By saying accessed, do you mean that you also quoted and posted in full view with android/chrome? I am hoping that the eBay technical team will read this, since I believe that the problem is an eBay software issue. I am surprised that so few people seem to be accessing the forums on mobile devices!

Yes, that's what I'm saying (I am on my computer at the moment).

Re: Unable to place quotes on Android phone

collect247 — Thu, 06 Dec 2018 01:08:00 GMT

I use an old nokia so apart from not being able to do anything but call or text I certainly can't use ebay on it lol

Re: Unable to place quotes on Android phone

lyndal1838 — Thu, 06 Dec 2018 02:28:31 GMT

I use a "dumb" phone too crow. I have no need for anything else and don't want anything else.

Once I can no longer make calls on a dumb phone I will not replace it. My OH may have to get something more up to date but we will make do with the one "convenient" phone. I am not out so often that friends can not call back.....and nuisance calls are not needed anyway.

Re: Unable to place quotes on Android phone

collect247 — Thu, 06 Dec 2018 02:36:56 GMT

I'm same as you lyndal lol,a couple of weeks ago my phone died it was the battery,instead of buying a new phone I purchased a new battery lol and when I was able to use it again I had 100s of calls and texts on it lol.

I let the important people know that next time they can't contact me to let other family members know lol.

Re: Unable to place quotes on Android phone

wide-world-of-stamps — Fri, 07 Dec 2018 20:31:36 GMT

We also have no use for a "smart" phone.

In fact, we use one "dumb" phone between 2 of us, and no landline.

When at home we have an antenna plugged into the back to get reception, so the phone is actually less mobile than a cordless landline.

As we don't have too many people calling us anyway, it suits us very well.