topic Re: Contact Seller error message in Technical Issues

Contact Seller error message

twwglyn — Tue, 09 Apr 2019 05:13:04 GMT

When I select to 'contact member' from the link of a sold item, I get the error 'safari can't open page'. I then select the option again and it works. This has been happening for the past week.

Re: Contact Seller error message

Anonymous — Tue, 09 Apr 2019 05:16:34 GMT

Have you reported it to eBay ?

Are you using the app or the full site when it happens?

Is it the same seller each time?

Re: Contact Seller error message

imastawka — Tue, 09 Apr 2019 06:09:35 GMT

They think they are contacting ebay, Bear.

We are only members like yourself, ebay doesn't read here.

Don't care what the blurb says.

Have you tried the usual - clearing cookies and cache?

A different browser maybe.

Even turning it off and back on again

Re: Contact Seller error message

kopenhagen5 — Tue, 09 Apr 2019 08:58:10 GMT

Stawks in the office -

Re: Contact Seller error message

twwglyn — Wed, 17 Apr 2019 05:13:03 GMT

Thanks everyone for your comments. It's still happening. The only reason that I put the problem in the community message board was because ebay said that they read it. Clearly not, all I have received is an email with a link to your responses.

Re: Contact Seller error message

twwglyn — Wed, 17 Apr 2019 05:14:33 GMT

Using the full screen view on my PC and it's a different seller each time.

Re: Contact Seller error message

Anonymous — Wed, 17 Apr 2019 07:15:56 GMT

No, eBay staff do not read here at all. Great big fib

Better off contacting Live Chat (depending on who you get, some staff are helpful, some are not) but don't let them fob you off with the line "We will escalte it to tech support and get back to you in 24 hours' .....that is another fib

If Live Chat are'nt helpful, go to the Have us call you option

(both those are under the help tab)

Email replies (when there is one at all) is bot generated

Re: Contact Seller error message

Anonymous — Wed, 17 Apr 2019 07:17:10 GMT

Which broswer are you using? eBay no longer supports IE so only very few people are still able to use it without problems