topic Re: Paid 3 times for an order in Technical Issues

Paid 3 times for an order

t_anna_a6y1gh — Mon, 20 May 2019 00:22:21 GMT

I ordered a tablet (in Australia) from <Removed> on the 17th May. At check out I used my Amex, they told me to try another card. Thinking I may have made an error in entering the information, I used it again. Again they told me to use another card, which I did.

For the third time, I was told to use another card.

When I checked my Amex and other credit card transactions, I found that transaction there 3 times!!!! I cancelled the order when I was told for a 3rd time to try another card. Now I have paid 3 times for a product I don't have.

I contacted them with absolutely no joy at this time.

Contacted Paypal who said if Chinatera don't respond this week, they will refund my money.

Re: Paid 3 times for an order

lyndal1838 — Sun, 19 May 2019 21:28:14 GMT

What is your question?

You seem to have everything under control with paypal....that would have been my advice in the first place.

Re: Paid 3 times for an order

eol-products — Sun, 19 May 2019 22:32:23 GMT

Whatever you decide to do just don't let them string you along waiting for a refund till the time runs out to do so.