topic Re: Invalid user ID and sandbox in Technical Issues

Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 02:22:35 GMT

Just wondering if this is my end or their end

Every search I do,when I go to check feedback comes up with invalid user ID (Tried 5 different sellers,just to check)

Also, up the top of the page, above the eBay logo,in tiny writing it says 'sandbox'

I have cleared all the things, tried two different browsers and am on the laptop I always use

Early Gremlins ????

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 02:31:34 GMT

Same thing happens if I click on my own feedback score

CBA contacting eBay to be told the issue does not exist or they will raise it with the tech team and get back to me in 24 hours

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 02:34:08 GMT

Another edit

Just discovered, if I try to sign in to my eBay (and yes, my details are 100% correct) it comes up with the Ooops! that's not a match message

Re: Invalid user ID and sandbox

azaeleus — Tue, 21 May 2019 04:31:04 GMT

I'm having the same issue, just trying to leave feedback but it's trying to redirect to ebay sandbox sign in

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 04:34:37 GMT

Thank you for letting me know

I'm sorry it's happening to you too

Re: Invalid user ID and sandbox

ruemiraldi — Tue, 21 May 2019 04:58:31 GMT

Same thing is happening to me when I click on my own feedback score.

Re: Invalid user ID and sandbox

imastawka — Tue, 21 May 2019 05:41:37 GMT

Very, very strange, Bear

Sandbox is a 'pretendy' ebay

https://www.google.com.au/search?q=ebay+sandbox&ie=&oe=

Have you tried turning it off......... and then on again?

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 05:47:01 GMT

Re: Invalid user ID and sandbox

imastawka — Tue, 21 May 2019 05:54:27 GMT

Don't ask Spock for help

Re: Invalid user ID and sandbox

shoppingbag* — Tue, 21 May 2019 06:12:43 GMT

No problem here. I have never heard of "sandbox" but a google search gives a lot of detail about it being a virtual program testing ground or some such thing, where you can set up virtual accounts to test things. I'm rather confused as to why, or what it is all about. It seems you have been redirected to it, and it shows you as not valid in this testing place because you haven't signed up for it. I wouldn't sign into it, that is for sure. I suggest you read up about it, it may make more sense to you, I really can't get my brain around it.

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 06:17:34 GMT

I would'nt sign in to it for sure

But it stopped me from being able to do anything at all, other than 'browse' items

I could not sign in to my own account (I had no problem when I first got home this morning)

Could'nt view feedback and it was telling me my own account did not exist when I tried to sign in again, and then shortly after I tried again, it told me my details were not correct

Could not use eBay as 'eBay' at all without it diverting to the sandbox each and every time

Interesting thing was, it happened minutes before eBay posted their brag/blurb on here

Given how many things they manage to stuff up when they update/add something, I would be very surprised if it was'nt related

Re: Invalid user ID and sandbox

davewil1964 — Tue, 21 May 2019 07:48:11 GMT

I can see people's feedback okay, but I haven't had to sign in yet today.

What brag/blurb?

Re: Invalid user ID and sandbox

Anonymous — Tue, 21 May 2019 08:06:06 GMT

https://community.ebay.com.au/t5/eBay-Announcements/Free-Access-to-Terapeak-Research-Tool-With-Your-Store/ba-p/2238973

Posted just after I posted this thread

I'd signed in to my eBay twice before that earlier in the morning with no issues

Still can't look at any feedback and not willing to try to sign in again or I'll likely be booted for too many failed attempts

Re: Invalid user ID and sandbox

brumby45 — Wed, 22 May 2019 01:12:41 GMT

Still happening today..Driving me crazy.

Re: Invalid user ID and sandbox

book-a-brac — Wed, 22 May 2019 01:18:49 GMT

Add me to the list this is happening to.

Re: Invalid user ID and sandbox

wide-world-of-stamps — Wed, 22 May 2019 01:29:46 GMT

It's been working for us since late yesterday evening, and still OK this morning.

Now I've probably jinxed us and it'll start again!!!!!!!!!!

Re: Invalid user ID and sandbox

Anonymous — Wed, 22 May 2019 02:41:36 GMT

Still like it for me

Re: Invalid user ID and sandbox

davewil1964 — Wed, 22 May 2019 07:52:40 GMT

Was okay yesterday. It's got me now, too.

I'm not that fussed about the feedback aspect, but I can't list from Inventory, which means I've got to waste my time doing listings that I've already done.

Re: Invalid user ID and sandbox

negron18 — Thu, 23 May 2019 05:11:40 GMT

another ebay glitch due to upgrades or some other lame excuse they will use. Happening to me since yesterday and also been very slow to load and uplist photos etc. We just have to wait it out till they fix it