topic Re: Seller Hub not updating in Technical Issues

Seller Hub not updating

toygirl70 — Sat, 13 Jul 2019 06:32:28 GMT

Anyone else having problems with the graph and numbers within Seller Hub not updating? Mine has been glitchy for a few days now. I have raised the issue with CS who were helpful to start with and there has been some catch up. But currently for today it is showing nil sales even though I have sold many items and value. CS have started to lie and BS about the issue, stating that it requires 24 hour 'processing time' to reflect sales....disappointing. I hope Tech team read this....

Re: Seller Hub not updating

davewil1964 — Sat, 13 Jul 2019 06:47:35 GMT

I had 2 sales today and both are showing in seller hub.

Have you done the usual? Clear, cache and cookies? Reboot? Change browser?

Re: Seller Hub not updating

eol-products — Sat, 13 Jul 2019 08:52:58 GMT

I had this delay slowly get worse over the last few months till the point it would take hours to update. Then suddenly this week back to a few minutes.

Re: Seller Hub not updating

readysetgo2u2015 — Sun, 14 Jul 2019 05:36:59 GMT

yes same deal here as well also noticed a big drop in impressions via promoted listing and i found that they have made alot of so called updates lately which has caused a drop in sales i then found that any listings around 60 days or older were no longer showing high in the listings so i renewed those listings and bingo sales are back to normal