topic Why wont the hide order work? in Technical Issues

Why wont the hide order work?

6335brian — Sat, 20 Jul 2019 06:07:30 GMT

Re: Why wont the hide order work?

davewil1964 — Sat, 20 Jul 2019 06:17:00 GMT

https://community.ebay.com.au/t5/Buying/Unable-to-hide-completed-orders/m-p/2249511#M103692

https://community.ebay.com.au/t5/Technical-Issues/Hidden-purchases/m-p/2246537#M3532

https://community.ebay.com.au/t5/Technical-Issues/I-can-t-hide-a-completed-multiple-item-order-on-the-Purchase/m-p/2249669#M3584

That's what has been happening recently, so I can't answer your question.

Re: Why wont the hide order work?

Anonymous — Sat, 20 Jul 2019 06:25:50 GMT

And no doubt if you were to contact eBay, they would either tell you that there is no issue/nobody else has complained

They will pass it on to tech

Both of which would be a lie

Re: Why wont the hide order work?

kopenhagen5 — Sat, 20 Jul 2019 07:01:47 GMT

As shown there is a current problem with hiding purchases that have multiple purchases.

Try using padi's most excellent suggestion -

Re: Why wont the hide order work?

6335brian — Tue, 23 Jul 2019 05:49:28 GMT

Sorry, it seems to not work for me. I click on filter, ready for feedback and the go to my summery and its back again. Its starting to get annying.

Re: Why wont the hide order work?

padi*0409 — Tue, 23 Jul 2019 07:35:17 GMT

@6335brian wrote:
Sorry, it seems to not work for me. I click on filter, ready for feedback and the go to my summery and its back again. Its starting to get annying.

It's always worked for me in my purchase history - I never go to "my summary. Try clearing cache and cookies and reboot your computer, also use Firefox or Chrome as a browser.

Re: Why wont the hide order work?

6335brian — Wed, 24 Jul 2019 08:36:46 GMT

Hi, been using ebay since windows 98, firefox since 10 years ago, use ccleaner premium for the last 7 years, malwarebytes premium 5 years. This is the first time a problem like this has happened to me, even though it is going to be an annoyance untill its fixed, it will be a bad score on an otherwise perfect !0. cheers brian

Re: Why wont the hide order work?

lyndal1838 — Thu, 25 Jul 2019 00:35:21 GMT

Just be patient.....your completed orders will eventually be hidden automatically.

Re: Why wont the hide order work?

justins.covers — Fri, 26 Jul 2019 04:19:24 GMT

I've just had a live chat with eBay about hide order not working. The eBay rep has told me its an 'update' and the option to hide orders will dissapear off the menu in the future and no longer be an option.

So, uh, working as intended?

The rep said they would pass on my concerns to the development team. The rep also said they'd miss the function too, as they also were using it themselves.

Re: Why wont the hide order work?

6335brian — Fri, 09 Aug 2019 10:44:02 GMT

it has worked fine until now and we are told to suck it in ! Now I cant get the category I click on now! I click Industrial and then look for metalworking but its not there so end up on heavy machinery instead. There is something wrong here.