topic Re: Not Receiving emails from orders in Technical Issues

Not Receiving emails from orders

janebrown75 — Thu, 05 Sep 2019 04:52:17 GMT

Hi Everyone,

Might be a silly question and probably answered before but I have never gone into this discussion group before.
I am not receving any emails to let me know I have had an order.

I am however getting them from Paypal that is the only reason I know I have had an order.

Do we have any knowledge of what is happening

Kind Regards

Jane

Re: Not Receiving emails from orders

twyngwyn — Thu, 05 Sep 2019 05:11:04 GMT

Usually it's just a glitch....but check your communication preferences just in case

Re: Not Receiving emails from orders

janebrown75 — Thu, 05 Sep 2019 05:21:08 GMT

I just had a look in there where you mentioned thank you for the heads up.

In Selling Activity all the other dot points were REAL TIME but my items sold weren't.

It was in Daily Digest. So i have now changed to REAL TIME like the rest of list and will see what happens.

It has only just started doing this the last couple of days.....strange

Thank you again will see what happens

Unless I am supposed to leave SOLD ITEMS as daily digest???

Re: Not Receiving emails from orders

twyngwyn — Thu, 05 Sep 2019 06:15:23 GMT

?

I just hover over my name (G'day)>>>>account settings>>>>communication preferences