topic Re: Unable to select collection point error " something went wrong, try again" contacted in Technical Issues

Unable to select collection point error " something went wrong, try again" contacted ebay already.

sm9470081 — Thu, 17 Oct 2019 18:58:37 GMT

When choosing collection point > select collection point store> error " something went wrong, please try check out again"

contacted ebay but they don't have resolution said they will inform technical team

tried on different browser, same issue

tried on phone app, same issue

clearted browser cookies and also cleared search history from ebay app,same issue

restarted computer, same issue

any one knows how to fix this?

Re: Unable to select collection point error " something went wrong, try again" contacted

robboscoke — Thu, 17 Oct 2019 21:18:41 GMT

Try this, may be it is your computer and not eBay, If NBN or ADSL turn off the computer and the router at the wall. Reboot the whole system. Run your anti-virus, such as McAfee, or Windows Defender, and do a full scan. Then clear all cookies, history and cached data.
Then turn off power for the computer and router and NBN equipment at the wall again.
After 5 minutes reboot. Then log on. Do not use Internet explorer switch to Microsoft EDGE that comes with Windows 10.

Re: Unable to select collection point error " something went wrong, try again" contacted

Anonymous — Thu, 17 Oct 2019 21:39:23 GMT

Passing it on to tech is the what they are told to say. Very rarely does it really happen

Is it from The Good Guys by any chance? somebody else recently posted they were having a problem selecting the store/collection point from them