topic Re: Can't change primary address in Technical Issues

Can't change primary address

queenwaldorf — Sun, 05 Aug 2018 10:58:19 GMT

I get stuck in a sign in loop when trying to change my registration address on my account. I'm able to change all other addresses, but when I click on 'Change' for my main contact information it takes me to a sign in page and when I sign in, it just refreshes that same page over and over again. My username and password are correct.

Re: Can't change primary address

davewil1964 — Sun, 05 Aug 2018 12:20:40 GMT

Clear cache and cookies. Reboot. Use a different browser.

Re: Can't change primary address

queenwaldorf — Mon, 06 Aug 2018 00:05:51 GMT

Tried that.

Re: Can't change primary address

somano_au — Sun, 17 Nov 2019 06:18:13 GMT

I have the same issue, is there no fix for this??

Re: Can't change primary address

davewil1964 — Sun, 17 Nov 2019 07:20:00 GMT

If you tried my suggestion from over a year ago, that is the usual fix for signin loops, then no.

Re: Can't change primary address

jamieratnakaran — Thu, 21 Oct 2021 00:43:55 GMT

I have had this very same problem. Tried to speak to eBay about it and apparently because of their ridiculous "managed payments" system it is not possible to change the address's on your account if you are moving countries (not sure if this is relevant to you?). You have to close your account and open a new account.

Re: Can't change primary address

davewil1964 — Thu, 21 Oct 2021 07:43:08 GMT

I doubt it is the same problem. The OP was way before MP and easily remedied. I would be talking to eBay instead of posting misinformation.

Re: Can't change primary address

kh-stanley1 — Thu, 21 Oct 2021 09:04:36 GMT

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.