topic Re: eBay mobile app won't work anymore in Technical Issues

eBay mobile app won't work anymore

willywares — Tue, 06 Feb 2018 22:43:48 GMT

Hi, eBay has sent a message to say that the current eBay app is being retired this month. I have tried to use the app on my phone but keep getting the message that I need to upgrade the app, when I try to do this I get the message that my device does not support this app. I can access eBay via a web site only.

Has this happened to everyone?

thanks!

Re: eBay mobile app won't work anymore

lyndal1838 — Wed, 07 Feb 2018 01:00:03 GMT

The app has never been particularly successful.

Many members will be glad to see it gone.

Re: eBay mobile app won't work anymore

willywares — Wed, 07 Feb 2018 01:19:38 GMT

Still it was better than having nothing! What if you don't have a PC and rely on your phone? Not happy.

Re: eBay mobile app won't work anymore

imastawka — Wed, 07 Feb 2018 01:28:42 GMT

You can still use your phone, just not the app.

Go to the full ebay site via your browser.

I think someone said it was called classic?

Re: eBay mobile app won't work anymore

windward1960 — Wed, 07 Feb 2018 10:23:55 GMT

Yep, same problem. I contacted EBAY customer support which should be renamed to customer no support as I was told use your browser and all will be ok. Why even bother making an app available for this company if they know it wont work with your account!!

Re: eBay mobile app won't work anymore

davewil1964 — Wed, 07 Feb 2018 12:03:05 GMT

It has only ever, at best, worked poorly.

Like the cart. EVERY other online site managed to close-to-perfect the cart years ago. eBay still haven't worked it out.

Re: eBay mobile app won't work anymore

penny160863 — Tue, 05 Nov 2019 09:27:13 GMT

I went to my eBay app on my iPad today and it not longer worked, I deleted and now can't reload it to my iPad, am I the only one having issues

Re: eBay mobile app won't work anymore

siamese42012 — Sun, 10 Nov 2019 02:46:32 GMT

I can’t use my app on my phone and it won’t even go to eBay if I click on something in google??? Just won’t take me there??? Very frustrating 😡

Re: eBay mobile app won't work anymore

go-tazz — Mon, 11 Nov 2019 09:18:03 GMT

Has everyone reported it to eBay?

There seems to be complaints about it all the time but if it's not getting reported they can't/wont fix it.

Re: eBay mobile app won't work anymore

davewil1964 — Mon, 11 Nov 2019 09:22:42 GMT

I haven't.

But I don't use it. The full site is hard enough to use, without trying to use something that eBay obviously used 4 year olds to develop. A 5 year old would have definitely done a better job...

Re: eBay mobile app won't work anymore

anniebee173 — Tue, 26 Nov 2019 04:50:16 GMT

Yes my app won’t even load!

Re: eBay mobile app won't work anymore

adam.m33 — Thu, 28 Nov 2019 00:35:35 GMT

The app will not load

Re: eBay mobile app won't work anymore

*tippy*toes* — Thu, 28 Nov 2019 01:19:35 GMT

Mine is working. Just relisted an item for sale. I added an item to my watch list, and also made a purchase, which I paid for successfully.

Have you tried uninstalling and reinstalling? That usually fixes most issues I've had with it in the past. If you don't have the latest version, it carries on like a pork chop.

Re: eBay mobile app won't work anymore

outrigger2712 — Thu, 28 Nov 2019 06:34:54 GMT

My eBay app also not working. Tried to download gumtree app and the same problem. Have uninstalled and re-installed eBay app still no luck!

Re: eBay mobile app won't work anymore

youwantit_iwantit — Sat, 30 Nov 2019 14:44:58 GMT

I for one would love to see it gone as a seller.They didnt even had the sense to add a tab for ""Request total from Seller"" so buyers can asked for combined totals instead Ebay make them pay seperate postage on each item.So sellers do partial refunds buttttttttttttttttttttttt,you have any idea how much money ebay make by holding funds,the % from millions of sellers as buyers who use the app are forced to pay immediately,where as in the classic site www.ebay.com.au you are able to ask for combined total before paying,and sellers then have to get credits for the refunds,so when a seller has to ring Ebay 20 times or more a week yes the mobile app is a total flop as a programme!!!

Re: eBay mobile app won't work anymore

tooska81 — Wed, 11 Dec 2019 04:36:16 GMT

I’m having issues also. Tried uninstalling and now can’t re-install.

Re: eBay mobile app won't work anymore

lizday1 — Fri, 13 Dec 2019 09:49:58 GMT

Yes.. doesn’t work on iPhone 8 anymore! Have to login with Safari.

Re: eBay mobile app won't work anymore

big_river51297 — Sun, 15 Dec 2019 20:10:01 GMT

Same

Re: eBay mobile app won't work anymore

*tippy*toes* — Mon, 16 Dec 2019 01:33:08 GMT

Can I assume that everyone who is having issues is using an iPhone? I'm still having no issues with my Samsung. Maybe it's a good time to ditch the apple rubbish and buy a decent phone.

Re: eBay mobile app won't work anymore

joz15au — Mon, 16 Dec 2019 20:23:45 GMT

You might be right Tippy. I see so many complaints about the app but I never have any problems. I used to have a Samsung and now a Nexus and no app issues with either. Of course it doesn't do everything the website does, it's an app, but I wouldnt be without it as I'm away from home 3 days each week and can do most things using the app, saves me a lot of time when I get home.