topic Price Gouging in Technical Issues

Price Gouging

jack_mastora — Tue, 24 Mar 2020 07:29:08 GMT

Why has the option "Price gouging" been removed from the reporting system?

it use to be

Prohibited and restricted items > Price gouging > Medical supplies

started reporting listings like over a week ago and today Prohibited and restricted items > Price gouging > Medical supplies is no longer an option. contacted a ebay rep and they didnt even know it exiested let alone why it was removed, then they proced to tell me to choose another catagory then add more details........ adding more details [manually typing] hasnt been an option since I joined as far as I remember.

the image below isnt mine but it shows price gouging as an option.

Re: Price Gouging

paper-jack — Tue, 24 Mar 2020 08:45:01 GMT

I suspect they couldn't cope with all the reports being made on toilet roll and sanitiser listings. It would make life a lot simpler for Ebay if they asked for a brief reason an item was being reported. Next time I'm engaging an Ebay operative in an online chat I'll suggest they add that option.( I always take advantage of the final question by Ebay "Is there anything else I can help you with today?", in online chats, to list at least one suggestion.)

Re: Price Gouging

sandypebbles — Tue, 24 Mar 2020 08:47:14 GMT

Well eBay could not tell you so

As a guess (and keep in mind the only people here are buyers and sellers like you) is because it was abused by people falsely reporting genuine listings as being price gouging (ie troublemakers abusing the function)

Other than that, ask an eBay supervisor rather than a bottom rung cs who does'nt know because they don't have anything on their script/screen to tell them what to say

Re: Price Gouging

go-tazz — Tue, 24 Mar 2020 10:44:22 GMT

@jack_mastora wrote:
Why has the option "Price gouging" been removed from the reporting system?

it use to be

Prohibited and restricted items > Price gouging > Medical supplies

started reporting listings like over a week ago and today Prohibited and restricted items > Price gouging > Medical supplies is no longer an option. contacted a ebay rep and they didnt even know it exiested let alone why it was removed, then they proced to tell me to choose another catagory then add more details........ adding more details [manually typing] hasnt been an option since I joined as far as I remember.

the image below isnt mine but it shows price gouging as an option.

Would've been removed due to everything being reported instead of just the price gouging ones and so

genuine sellers would've beeen affected due to numpties reporting them for no reason.

They can always be reported via the Listing practices > Fraudulent listing activities > You suspect that a listing is

fraudulent

It will see them removed as well.

@paper-jack wrote:
It would make life a lot simpler for Ebay if they asked for a brief reason an item was being reported. Next time I'm engaging an Ebay operative in an online chat I'll suggest they add that option.

It used to be an option on some of the drop down menu's and it made it easier to let them know exactly why

they were being reported.but it was removed over 4 years ago.

Price Gouging

jack_mastora — Wed, 25 Mar 2020 05:14:48 GMT

Looks Like its been sorted

Re: Price Gouging

jack_mastora — Mon, 30 Mar 2020 06:35:56 GMT

Went to report someone today and seen this

turns out you can only report price gouging today