Corrupted search results

harper57bl — Wed, 15 Apr 2020 13:31:54 GMT

For the last two days I've been getting a corrupted, unformatted display when I try to do a search as per attached photo. Can anyone help please? Why doesn't eBay give users the opportunity to report technical issues?

Re: Corrupted search results

go-tazz — Thu, 16 Apr 2020 01:42:14 GMT

@harper57bl wrote:
For the last two days I've been getting a corrupted, unformatted display when I try to do a search as per attached photo. Can anyone help please?

Corrupted,un-formatted display is generally a user issue and not a site issue as your Internet has had a hiccup

where it has dropped out temporarily and "confused" the browser as it hasn't received all the info in one hit.

Don't use Internet Explorer as it has issues with eBay and can produce the same results.

Google Chrome or Firefox work better with eBay although Firefox can crash for no apparent reason.

Why doesn't eBay give users the opportunity to report technical issues?

At present they don't have the staff numbers due to the Coronavirus but Live Chat support is still available.

This gives you their direct links without having to go through their rigmarole:

https://www.ebay.com.au/help/home

Just keep in mind that the Call option is only available during business hours,

If you use that chat option and none of their "options" suit then select which may be closest to why you

want to contact as their "selections" are limited.

Re: Corrupted search results

harper57bl — Mon, 04 May 2020 05:59:29 GMT

Thanks for that. I refreshed my browser (Firefox) and everything was fine.

topic Re: Corrupted search results in Technical Issues

Corrupted search results

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Re: Corrupted search results