topic Re: (Sorry, we couldn't complete your request. Try again later.) in Technical Issues

(Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 11:38:22 GMT

Hello, I have an error (Sorry, we couldn't complete your request. Try again later.) does anyone know how to fix. Thank you.

Re: (Sorry, we couldn't complete your request. Try again later.)

padi*0409 — Wed, 10 Jun 2020 11:48:35 GMT

More information is needed really. What were you trying to do when you got that message ?

Re: (Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 12:02:56 GMT

Hello and thank you for responce. I just went to purchase history and now get a error message (Sorry, we couldn't complete your request. Try again later.) with red exclamation mark. so I am unable to veiw recent orderers. was ok thismorning. Using Windows 10 64bit and Microsoft Edge.
Thank you.

Re: (Sorry, we couldn't complete your request. Try again later.)

padi*0409 — Wed, 10 Jun 2020 12:08:33 GMT

My purchase history is working fine, I'm using Firefox with Win 10. It could be a log-in loop, have you tried clearing cookies and cache then rebooting your computer ?

Re: (Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 12:11:44 GMT

Yes, i ran ccleaner and then rebooted, also tried loging in with google crome but no success.

Re: (Sorry, we couldn't complete your request. Try again later.)

padi*0409 — Wed, 10 Jun 2020 12:19:16 GMT

ccleaner won't necessarily remove your browser history, maybe try that.

My computer guru also did not recommend using ccleaner, so I've never used it on my newish desktop.

https://www.howtogeek.com/361112/heres-what-you-should-use-instead-of-ccleaner/

Re: (Sorry, we couldn't complete your request. Try again later.)

davewil1964 — Wed, 10 Jun 2020 12:34:12 GMT

@certronics wrote:
Hello, I have an error (Sorry, we couldn't complete your request. Try again later.) does anyone know how to fix. Thank you.

How long has it been?

Did you try again later?

Re: (Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 12:39:36 GMT

cleared cache ect, and rebooted. reset password and trying to get to ebay using crome but still waiting for athentification code

Re: (Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 12:40:56 GMT

cleared cache, rebooted and trying crome but waiting for athentification code.

Re: (Sorry, we couldn't complete your request. Try again later.)

certronics — Wed, 10 Jun 2020 12:48:11 GMT

Been unable to access purchase history for about 5 hours now, cleared cache, rebooted twice. still not working.

Re: (Sorry, we couldn't complete your request. Try again later.)

lyndal1838 — Wed, 10 Jun 2020 12:59:10 GMT

Talk about a sledgehammer to crack a walnut.....do what the message says and try again later. Maybe wait till the morning.

Re: (Sorry, we couldn't complete your request. Try again later.)

eburtonlab — Wed, 10 Jun 2020 14:14:16 GMT

My Purchase History page is currently loading fine in Firefox.

Try holding down the shift key and hitting the page refresh button. Or try another browser.

Alternative links that might also be worth trying that should show your Purchase History info:

https://www.ebay.com.au/myb/PurchaseHistory

https://my.ebay.com.au/ws/eBayISAPI.dll?MyEbayBeta&currentpage=MyeBayNextAllBuying#myRCP313_hm

https://www.ebay.com.au/myb/Summary?PurchaseHistoryOrdersContainer?ipp=25&Period=1&Filter=1&GotoPage=1#...

Re: (Sorry, we couldn't complete your request. Try again later.)

11dustyattic — Thu, 11 Jun 2020 22:18:12 GMT

@certronics wrote:
Hello, I have an error (Sorry, we couldn't complete your request. Try again later.) does anyone know how to fix. Thank you.

I've been getting that same message when loading seller/sold page, but I immediately retry and it works. If you're working on a computer, I would use your phone until the glitch clears. Then throw the computer out the window and keep using the phone 😉

Re: (Sorry, we couldn't complete your request. Try again later.)

*tippy*toes* — Sat, 13 Jun 2020 11:09:53 GMT

Excellent advice dusty. You always give spot on advice. You're my hero.