topic Re: Cannot upload tracking number for sold items in Technical Issues

Cannot upload tracking number for sold items

myjapanesekitchen — Sat, 13 Jun 2020 00:02:01 GMT

I cannot upload tracking numbers for sold items. Specifically, I can enter the number, but cannot select Australia Post as the carrier as the cursor won't move in this box. Also, if I press save, it will not save the number only (without a carrier nominated). I have tried from both safari and chrome.

Anyone else have this issue or suggestions to fix it?
Thank you

Re: Cannot upload tracking number for sold items

lynne8221 — Sat, 13 Jun 2020 01:07:24 GMT

Same problem, no solution.

I could enter the tracking details in Paypal.

Hopefully just a glitch, which Ebay will sort (maybe!!!)

Re: Cannot upload tracking number for sold items

lynne8221 — Sat, 13 Jun 2020 01:22:52 GMT

Update on my previous post.

I could put in tracking number, but not carrier - it still let me save.

In postage details for buyer it shows up with tracking number & just "other" in the carrier box.

Better than nothing I guess.