topic Re: my ebay is a blank page in Technical Issues

my ebay is a blank page

bladexdsl — Wed, 02 Sep 2020 06:25:00 GMT

when i go to my ebay summery the page is completely blank. been like this for a few days now

Re: my ebay is a blank page

sandypebbles — Wed, 02 Sep 2020 06:26:03 GMT

Have you reported it yet?

Nobody from eBay or the tech dep. read here

Do you have an ad blocker?

Are you using an older version of Firefox?

Re: my ebay is a blank page

kopenhagen5 — Wed, 02 Sep 2020 06:28:09 GMT

Others have reported problems and suggested turning off adblocker for the eBay site.

Which has worked for some.

Re: my ebay is a blank page

bladexdsl — Wed, 02 Sep 2020 06:49:06 GMT

how are you supposed to report it they don't even have an email contact!

Re: my ebay is a blank page

sandypebbles — Wed, 02 Sep 2020 07:02:15 GMT

They do have an email contact, but it is useless because it is bot generated

You can contact eBay via Live Chat, under the help tab at the top or bottom of any page

Or read through any of the many other posts here from people having issues to see if any of the suggestions given by other members are helpful

You are right though, even if you did report it, more than likely eBay will either tell you there is no problem or that they will pass it on to tech (both unlikely)

Their blurb here that 'tech staff check the forum for issues' is total nonsense

They don't and have'nt for many years

Re: my ebay is a blank page

bladexdsl — Wed, 02 Sep 2020 07:36:46 GMT

that got it to show but it's still doing all sorts of weird stuff like pictures not showing

Re: my ebay is a blank page

bladexdsl — Wed, 02 Sep 2020 07:41:36 GMT

using the latest firefox updates are set to auto install

Re: my ebay is a blank page

wide-world-of-stamps — Wed, 02 Sep 2020 08:25:35 GMT

We found that we had to disable the adblocker a few different times.

eg. purchased history, bids, etc worked after disabling it for that area, then we had to disable it again to get photos to show when editing listings, and for a couple of other different types of pages.

Re: my ebay is a blank page

teal_27 — Wed, 02 Sep 2020 10:51:02 GMT

Rather than disable the ad blocker entirely, I started looking into WHY this is happening...
Looks far worse than eBay wanting to run ads... It appears is the eBay port scanner. This could explain why some people find it doesn't work even without an ad-blocker... Their anti-virus may be blocking it (quite rightly, IMO).

The fix would be for eBay to not do things that hackers would do.