topic Re: paypal appears frozen in Technical Issues

paypal appears frozen

calostemma — Wed, 07 Oct 2020 04:25:32 GMT

Ebay

Your communication between yourself and paypoal is not working correctly

Can NOT pay for items via paypal as the site appears frozen

Re: paypal appears frozen

sandypebbles — Wed, 07 Oct 2020 04:27:21 GMT

eBay staff do not read here

The blurb that tech staff check the forum for issues is untrue

Re: paypal appears frozen

padi*0409 — Wed, 07 Oct 2020 05:09:18 GMT

If it's a log-in loop try the usual fix - clear cache and cookies then reboot your computer. Also if using IE as a browser switch to Firefox or Chrome.

The problem probably isn't between eBay and Paypal, but between you and Paypal, or you and eBay.

Re: paypal appears frozen

eburtonlab — Wed, 07 Oct 2020 05:16:53 GMT

Try another browser, particularly if you are getting a spinning progress ring after attempting to sign in to PayPal.

If you are using Firefox on a desktop, try temporarily disabling ad blocking and Enhanced Tracking Protection on eBay and paypal.com -- try signing in to PayPal in another browser tab, and then use the shield icon that appears to the left of the page address in the Firefox address bar to disable it on that site. Then try checking out on eBay again. Or try paying via a mobile browser or using the eBay app.

Going to your PayPal settings using the gear icon and selecting Security, and enabling One Touch checkout in your browser may also help -- you can disable it later if you want.

Re: paypal appears frozen

calostemma — Wed, 07 Oct 2020 23:41:55 GMT

Thanksforthereplies

Unfortunately not computers savvy

Need to contact ebay directly butthey have removed their contact link

Re: paypal appears frozen

padi*0409 — Wed, 07 Oct 2020 23:45:45 GMT

@calostemma wrote:

Thanksforthereplies
Unfortunately not computers savvy
Need to contact ebay directly butthey have removed their contact link

Use the link below and scroll to the bottom for the "chat with us" option.

https://www.ebay.com.au/help/home