topic Re: Ebay thinks I'm a bot in Technical Issues

Ebay thinks I'm a bot

tomori1526 — Fri, 15 Jan 2021 01:36:26 GMT

Getting 'Pardon our interruption' message when attempting to scroll through search results.

Text:

'As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:
. you're a power user moving through this website with super-human speed.
. you've disabled Javascript in your web browse.
. A third party browser plugin, such as Ghostery or Noscript is preventing Javascript from running.

Power user ? Been registered with ebay for 18.6 years & never been accused of that.
Have javascript running.
Unsure about any plugins haven't added anything lately.
Problem is the same in IE or Chrome - HAVE CLEARED COOKIES & REBOOTED.
No option to go through captcha.

Ebay - any suggstions ?

ebay thinks I'm a bot

tomori1526 — Fri, 15 Jan 2021 00:50:29 GMT

I'm getting the same problem from yesterday. I can no longer scroll through search results.

Also get no option to go through captcha.

Re: ebay thinks I'm a bot

padi*0409 — Fri, 15 Jan 2021 01:01:55 GMT

Have you tried the usual "fix" of clearing cache and cookies then rebooting your computer? Also if using IE as a browser switch to Firefox, Chrome or Edge.

Re: ebay thinks I'm a bot

tomori1526 — Fri, 15 Jan 2021 01:12:42 GMT

Thanks, just clearing cookies did the trick. I should have known better 🙂

Re: ebay thinks I'm a bot

padi*0409 — Fri, 15 Jan 2021 01:14:47 GMT

No worries, glad to be able to help you out.

Re: ebay thinks I'm a bot

tomori1526 — Fri, 15 Jan 2021 01:24:16 GMT

Sorry, I was able to browse a few pages further then problem returned.

Rebooted but got same issue, whether IE or Chrome.

Details:

Getting 'Pardon our interruption' message when attempting to scroll through search results.

Text:

'As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:
. you're a power user moving through this website with super-human speed.
. you've disabled Javascript in your web browse.
. A third party browser plugin, such as Ghostery or Noscript is preventing Javascript from running.

Power user ? Been registered with ebay for 18.6 years & never been accused of that.
Have javascript running.
Unsure about any plugins haven't added anything lately.
Problem is the same in IE or Chrome.
No option to go through captcha.

Ebay - any suggstions ?

Re: Ebay thinks I'm a bot

sandypebbles — Fri, 15 Jan 2021 01:47:30 GMT

eBay do not read here (despite the blurb otherwise)

My only suggestion is try again tomorrow, Fridays are eBay's fiddle around day which causes all sorts of errors/gremlins/faults and stuff ups

Re: Ebay thinks I'm a bot

tomori1526 — Fri, 15 Jan 2021 01:53:49 GMT

yep had got 'round issues in the past by waiting for them to be fixed by ebay 🙂

Re: Ebay thinks I'm a bot

padi*0409 — Fri, 15 Jan 2021 02:19:15 GMT

Ditch IE for eBay, it hasn't been supported by them for many years. I use Chrome for the boards and Firefox for my usual eBay stuff with very few problems. As Sandy says it could still be the "Friday Gremlins"

Re: Ebay thinks I'm a bot

eburtonlab — Fri, 15 Jan 2021 05:54:49 GMT

This message appears to have been caused by Distil -- a third party tool that eBay and other sites use to prevent bots from scraping content. Sometimes it can be triggered by blocking javascript, by repeatedly interrupting page loads or by interrupting a page load in a very particular way by chance.

It appears that Distil has recently changed something, as there have been several similar complaints on the US discussion boards.

See this US ebay.com thread for some info:

https://community.ebay.com/t5/Technical-Issues/eBay-is-flagging-me-as-a-browsing-bot/m-p/31522060#M7...