topic Re: Ebay item not receive function or working in Technical Issues

Ebay item not receive function or working

quocphu1 — Sat, 24 Apr 2021 23:35:17 GMT

I am in australia bought a US item, nearly two months later received it, delay due to covit per ebay notice, it faulty

Selly agree to send replacement after emails and pictures sent to seller per request but necer receive items

Been to item option for item not receivd but it is not working

Go to help but it said older than 30 days is not cover,

Ebay never has workable phone contact in australia, all you talk to a machine and going through a loop, then it take you to review each single item per date order od the pass 3 month. This is totay insane i am in despair

Re: Ebay item not receive function or working

sandypebbles — Sat, 24 Apr 2021 23:40:11 GMT

Did you follow the proper eBay procedure for the return, or just send it back to the seller on their say so ?

Correct, time limit is 30 days on eBay

180 days on Paypal

The call center has been closed for over a year due to Covid

Re: Ebay item not receive function or working

papermoon.lady — Sun, 25 Apr 2021 00:07:09 GMT

You can contact live chat if you want to talk to eBay directly.

Unfortunately it is a common trick to say they are going to send a replacement and then the replacement never arrives (and sometimes it is too late to open a case), so it is usually better to find another solution. This happened to me a long time ago with items from China.

When did you buy your first item? If it was less than 180 days ago, you can still open a case in PayPal.

Re: Ebay item not receive function or working

kirand-j3buzt — Mon, 03 May 2021 07:19:59 GMT

same as me i,m going on their site and let rip