topic Re: Bid Retraction not working (2 days so far) in Technical Issues

Bid Retraction not working (2 days so far)

jonliras — Thu, 17 Mar 2022 00:29:16 GMT

Bid retraction page times out no matter what option is selected when attempting to retract a bid.

Requirements are correct ie. More than 12h before auction + Valid Reasoning (incorrect bid amt) but the page itself won't execute the command.

Ebay live chat's told me to Win the auction, not pay, then raise a ticket to get any marks removed from your profile (no joke).

Is there a fix for this or workaround? (seller won't retract either)

Re: Bid Retraction not working (2 days so far)

padi*0409 — Thu, 17 Mar 2022 00:33:29 GMT

Have you tried the usual "fix" of clearing cache and cookies then rebooting your computer ?

You could also try a different browser (I use Firefox and Chrome with very few problems).

Re: Bid Retraction not working (2 days so far)

papermoon.lady — Thu, 17 Mar 2022 01:17:09 GMT

I would try what Padi suggested first. It might also be a temporary glitch though.

You could also explain the situation to the seller and ask him/her to cancel your bid. I think sellers can do that?

I have never retracted a bid, so I am not sure if there are other options, but I think if you can't because there is a glitch, letting the seller know ASAP is probably a good idea.

I don't know if there might be a maximum number of bid retractions allowed?

Re: Bid Retraction not working (2 days so far)

jonliras — Thu, 17 Mar 2022 03:32:50 GMT

Tried on a completely different PC & on mobile, still the same issue

Re: Bid Retraction not working (2 days so far)

padi*0409 — Thu, 17 Mar 2022 03:43:23 GMT

Sorry, then I can't help you out. I think I've only retracted bids a couple of times since I joined eBay.

Re: Bid Retraction not working (2 days so far)

lianau07 — Sat, 19 Mar 2022 13:55:41 GMT

Hi, I am having the same issue and tried on multiple computers, I also put in the wrong bid amount and I cannot change it.

Re: Bid Retraction not working (2 days so far)

rune1216 — Fri, 01 Apr 2022 10:24:35 GMT

Same here. It's been half a month and the bug is still not fixed. 😞

Re: Bid Retraction not working (2 days so far)

rune1216 — Fri, 01 Apr 2022 10:27:19 GMT

"Ebay live chat's told me to Win the auction, not pay, then raise a ticket to get any marks removed from your profile (no joke)."

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Can't believe this part.

Re: Bid Retraction not working (2 days so far)

repentatleisure1952 — Fri, 01 Apr 2022 11:42:52 GMT

@rune1216 wrote:
"Ebay live chat's told me to Win the auction, not pay, then raise a ticket to get any marks removed from your profile (no joke)."

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Can't believe this part.

I find that very easy to believe.

I do find it hard to believe is that anyone needs to retract a bid.

It's very simple to check that the correct amount has been entered before submitting a bid.

Re: Bid Retraction not working (2 days so far)

gramercy_riffs — Fri, 08 Apr 2022 23:17:31 GMT

The eBay bid retraction system has been down for a couple of months at least. I’ve tried on my mobile on multiple browsers and on my pc and it doesn’t work at all. eBay I hope your reading this chat! Please fix your broken system!

Re: Bid Retraction not working (2 days so far)

sandypebbles — Fri, 08 Apr 2022 23:23:41 GMT

This is a member to member forum

Nobody from eBay reads here

You will need to contact them if you want to tell them about it, but keep in mind most cs staff will tell you what you want to hear to get rid of you as fat as possible (ie they will get tech onto it) but have zero intention of doing so

Re: Bid Retraction not working (2 days so far)

msanti11 — Sat, 09 Apr 2022 00:12:35 GMT

I contacted eBay about this and the customer service rep I spoke to advised they were aware of it as an ongoing technical issue that they were working on fixing. They gave me this alternative link to do it, which is a totally different link to the one which is broken. The new worked for me and they said just to keep the link handy if I needed it again in future.

Hope this helps you guys out!

Retract a bid | eBay

Re: Bid Retraction not working (2 days so far)

msanti11 — Sat, 09 Apr 2022 00:19:38 GMT

Try this alternative link Retract a bid | eBay

It worked for me

Re: Bid Retraction not working (2 days so far)

Anonymous — Wed, 13 Apr 2022 22:14:12 GMT

Use this link instead

https://www..ebay.com/bfl/retractbid

Re: Bid Retraction not working (2 days so far)

stmina67 — Wed, 20 Apr 2022 10:08:49 GMT

I have the same problem!

Re: Bid Retraction not working (2 days so far)

davewil1964 — Wed, 20 Apr 2022 10:15:25 GMT

Maybe only bid what you want to pay?

No need to retract, so no problem. Also no mucking sellers around, unless that is a hobby of yours.

Re: Bid Retraction not working (2 days so far)

helpdownsizeme — Wed, 27 Apr 2022 13:23:00 GMT

Thanks, you're a legend. After bidding on multiple items listed by the same store I learned that they had a history of scamming buyers on both ebay and another site (from which they've had their store banned), so needed to retract my bids.

Re: Bid Retraction not working (2 days so far)

gracboa0 — Tue, 31 May 2022 03:24:07 GMT

THANKYOU!!

I was having no luck in retracting a bid I placed but your link worked so thankyou.

Just want to add that Yes people need to double check the amount they have entered before placing bids but as I just found out..unintentionally placing a bid for the wrong amount is as easy as a quick tap of your thumb! I placed a bid of $5- and was advised to bit an amount higher than $5.50 so I changed my bid to $6.50. The next message on my screen was confirmed I was the highest bidder with a bid of $56.50. Obviously I had failed to delete the '5' before entering 6.50.. My heart dropped and continued to drop everytime retracting the bid failed. I will in future double, triple check the amount before proceeding.. Lesson learnt!!

Re: Bid Retraction not working (2 days so far)

77janet77 — Fri, 03 Jun 2022 01:58:38 GMT

This link works

Re: Bid Retraction not working (2 days so far)

vk5sz — Sat, 04 Jun 2022 09:32:38 GMT

thanks heaps, it just got me out of trouble from an embarrassing situation, link worked perfectly cheers Brenton vk3cm Tangambalanga North East Victoria Australia