topic Re: Help in Technical Issues

Help

halfgweilo — Fri, 12 Aug 2022 00:12:46 GMT

Hi all

In the past few weeks I have been getting warnings in both my email and notice via eBay which reads 'We noticed a new sign-in on your account. Change your passwords etc'. The approx. locations were anywhere in Sydney, The Rocks and Narara. All within NSW. Has anyone been getting the same warnings? I have changed my password 3-4 times now but every time I log back into eBay the same 'warning' reappears. My understanding is if someone has hacked into my eBay account they could get into my a/c at anytime, but it is always when I have logged in. There has been no extra transaction into my a/c. Should I just ignore it or should should I press the panic button? Any advice would be appreciated. Many thanks.

Re: Help

padi*0409 — Fri, 12 Aug 2022 00:18:46 GMT

Apparently if your browser clears cache/cookies after each session that will happen, also if you use a VPN it can happen.

I use WIN 10 with Firefox/Chrome with mobile broadband and don't clear cache/cookies every time I shut down the computer, so I don't get the constant sign-in notifications.

Re: Help

the4masters2013 — Fri, 12 Aug 2022 06:08:45 GMT

I had 22 of those notifications over a week or so at one stage. Each notification was me.

I would contact eBay via live chat and see if they can help you out.

it was just annoying that I had a notification each time I logged in.

I contacted live chat and it has been quiet since.

Re: Help

twyngwyn — Fri, 12 Aug 2022 07:16:37 GMT

just ignore them...it's been happening for nearly a year....I could be anywhere in SA...lol

Re: Help

halfgweilo — Sat, 20 Aug 2022 00:08:29 GMT

Thank you all for your response to my enquiry. Please consider the matter answered and close. Thanks again