topic Re: Automatic relist function has disappeared from my account - No option for it to function in Technical Issues

Automatic relist function has disappeared from my account - No option for it to function

triumphgp — Sun, 18 Jun 2023 04:41:05 GMT

This function has disappeared 6 months ago and there is no place to re-activate it when listing items

Re: Automatic relist function has disappeared from my account - No option for it to function

sandypebbles — Sun, 18 Jun 2023 04:56:27 GMT

Anything here?

https://www.ebay.com.au/help/selling/listings/creating-managing-listings/relisting-items?id=4147

Have the items in question already been re-listed the maximum number of times?

are you talking about auctions or buy it nows, or both?

Re: Automatic relist function has disappeared from my account - No option for it to function

bluetombs_attic — Tue, 04 Jul 2023 10:44:37 GMT

I am also having this same issue. The checkbox for auto-relisting is now missing, even for newly created/listed auctions.

Re: Automatic relist function has disappeared from my account - No option for it to function

davewil1964 — Tue, 04 Jul 2023 11:17:20 GMT

You don't appear to have any listings. Maybe that's the issue. Or the fact that auto-relisting, as stated only applies to auctions.

Re: Automatic relist function has disappeared from my account - No option for it to function

bluetombs_attic — Fri, 07 Jul 2023 18:46:47 GMT

I am on the US eBay site. I have 172 active listings, with around 50+ being auctions.

https://www.ebay.com/str/bluetombsattic

Re: Automatic relist function has disappeared from my account - No option for it to function

davewil1964 — Sat, 08 Jul 2023 12:28:52 GMT

Then why post on the Australian boards?

Re: Automatic relist function has disappeared from my account - No option for it to function

bluetombs_attic — Sun, 09 Jul 2023 13:13:27 GMT

Because this is the only other post that I am able to find that someone else is experiencing the same problem. I was trying to provide further information to help get more visibility on the issue.

Re: Automatic relist function has disappeared from my account - No option for it to function

bluetombs_attic — Sun, 09 Jul 2023 14:24:58 GMT

I am being told by support that this is because I am a long-time seller and no longer available to us after a certain period of time.

"Keep in mind that the automatic relist option is only available on listings created by new and occasional sellers. The option will not show for other sellers."

via https://www.ebay.com/help/selling/listings/creating-managing-listings/relisting-items?id=4147

Re: Automatic relist function has disappeared from my account - No option for it to function

triumphgp — Sat, 22 Jul 2023 10:02:07 GMT

Thanks - this explanation sounds the most feasible. Ebay has given me any reason why

Re: Automatic relist function has disappeared from my account - No option for it to function

*sons_n_daughters* — Sat, 22 Jul 2023 12:18:33 GMT

@triumphgp wrote:
Thanks - this explanation sounds the most feasible. Ebay has given me any reason why

It's actually a furphy, despite what the link says. I've been selling around 15 years. Despite having slow sales these days (all my own fault), there was a time where I was selling anywhere between 20 and 50 items a week. Despite others saying at the time they lost the option, it has always been there for me. Just lucky? Maybe, but I know plenty of others who have said the same thing.

Occasionally it would disappear, but if I went back and revised the listing the next day, it was back. Other times it wouldn't show in the desktop version, but would in the app, so I'd revise in the app. If you have the app, try in there and see if the box shows up when you revise a listing.