topic Re: notifications in Technical Issues

notifications

friebla_52 — Sun, 30 Jul 2023 08:26:37 GMT

Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?

Re: notifications

countessalmirena — Sun, 30 Jul 2023 08:42:38 GMT

Check your notification settings.

https://www.ebay.com.au/help/account/changing-account-settings/notifications?id=4203

Re: notifications

friebla_52 — Tue, 01 Aug 2023 07:31:23 GMT

According to this, I am set up to receive email notifications, but don't get any on order delivered, only on communication with other sellers and order updates and order confirmed.

Re: notifications

countessalmirena — Tue, 01 Aug 2023 08:02:29 GMT

Did you at some point set up rules in your email settings to filter out any emails that mentioned delivery? (Either deletion or sending g to junk mail?) That’s the only other thing I can think of at this moment.

Re: notifications

davewil1964 — Tue, 01 Aug 2023 09:00:00 GMT

Here's a thought.

Given that eBay don't deliver anything that might be the reason.

If a seller sends with tracking, you have the information to determine whether it's been delivered.

OR, you could look at what you have received and work out if it's been delivered.

Re: notifications

sugar249 — Tue, 01 Aug 2023 10:12:35 GMT

@friebla_52 wrote:
Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?

Why would you get order delivered notifications. Ebay don't do the delivery

Re: notifications

friebla_52 — Sun, 27 Aug 2023 06:21:26 GMT

I started getting them again when I updated my address directions. The main roads department had taken down the signage on our service road, resulting in delivery delays. That problem is fixed. To those who replied about getting order delivered notifications being uncommon, most everything I order has notifications of order accepted, order sent or order delivered, normatively speaking. I don't know why some customers don't normally get them.