topic Getting a real person to discuss issue in Technical Issues

Getting a real person to discuss issue

rav1151 — Mon, 16 Oct 2023 08:15:22 GMT

i have tried every conceivable option to contact ebay as their automated system cannot resolve my issue and their 1800 number only sends me back to the same merry-go-round. there is no option except to contact the ombudsman in order to have someone to talk to. has anyone got a solution?

Re: Getting a real person to discuss issue

padi*0409 — Mon, 16 Oct 2023 06:17:30 GMT

@rav1151 wrote:

HAS ANYONE GOT A SOLUTION?

Yes, go on the chat line to CS and as soon as possible ask to speak to a supervisor.

Re: Getting a real person to discuss issue

sugar249 — Mon, 16 Oct 2023 06:52:29 GMT

@rav1151 wrote:
HAS ANYONE GOT A SOLUTION?

And don't yell at them like you seem to want to do to us. Courtesy is a bonus

Re: Getting a real person to discuss issue

imastawka — Mon, 16 Oct 2023 07:07:05 GMT

What is the problem?

If you ditch the capitals,( capslock is shouting) the members here are far more qualified to help you, rather than CS staff who read from a script telling you weird things just to get you to go away.

Don't know how you think the Ombudsman will help.