topic Re: Annoying Pink colour next to my eBay name in Technical Issues

Annoying Pink colour next to my eBay name

jeff-art-craft — Sat, 03 Feb 2024 02:05:50 GMT

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I have uploaded my own profile picture and this makes no difference to this eBay controlled default icon. It also appears next to my name in messages as well! How can I get rid of it????

Re: Annoying Pink colour next to my eBay name

domino-710 — Sat, 03 Feb 2024 02:25:50 GMT

Had a good look - no pink showing abywhere for me - I'm on a tablet - not a phone.

Re: Annoying Pink colour next to my eBay name

sandypebbles — Sat, 03 Feb 2024 02:32:11 GMT

Can't help since I don't see anything like that when looking at you eBay page

There is a photo of things on shelves

Sorry you are insulted and offended by a colour you don't like

Hardly a technical issue

As for the 'eBay controlled default icon' not heard of that one

Maybe check the settings on your phone?

As a buyer, your attitude here would put me off far more than a pink circle , even if I could see such a thing

Re: Annoying Pink colour next to my eBay name

domino-710 — Sat, 03 Feb 2024 02:45:49 GMT

Dismissed his feminine side. lol

Re: Annoying Pink colour next to my eBay name

imastawka — Sat, 03 Feb 2024 03:28:33 GMT

Are you talking about this account, cos I can't see it?

Have you tried looking at your store without signing in to see what buyers may see?

Did you also know that pink for girls is a 20th century thing? Until then, pink was for boys.

These colors were first used as gender signifiers just prior to World War I (for either girls or boys), and pink was first established as a female gender signifier in the 1940s.

But thanks for your misogynistic point of view

Re: Annoying Pink colour next to my eBay name

jeff-art-craft — Sat, 03 Feb 2024 03:57:06 GMT

Ok that's good

Re: Annoying Pink colour next to my eBay name

jeff-art-craft — Sat, 03 Feb 2024 03:59:53 GMT

I cannot see it when I am on my computer and through the browser only on my smart phone. I asked customer service for help and they could see the issue but had to escalate it. From the responses so far it may be an app issue??

Re: Annoying Pink colour next to my eBay name

imastawka — Sat, 03 Feb 2024 04:15:44 GMT

Could be. The app is notoriously useless.

Re: Annoying Pink colour next to my eBay name

sugar249 — Sat, 03 Feb 2024 05:44:44 GMT

You must admit it it does match your eyes.

But seriously do you think it will turn away buyers. And I am not sure that Paypal charging sellers fees is a thing, oh thats right it was 4 years ago

Re: Annoying Pink colour next to my eBay name

jeff-art-craft — Sun, 04 Feb 2024 04:39:16 GMT

So I deleted the app and reloaded it and this part way fixed the issue. My homepage now has my profile picture instead of the J in a circle of colour. When I look at individual items I still see the coloured J and in messages everyone that doesn't have a profile picture has a single initial inside a colour. So yes, it is an app issue. If it is happening to me it must surely be happening to other people?

I have also noticed a similar issue happening on Facebook. Sometimes when I view a profile picture the second image can be a single letter inside a colour. It must be a glitch in the Profile Picture software??

Re: Annoying Pink colour next to my eBay name

imastawka — Sun, 04 Feb 2024 06:43:04 GMT

I'm on a computer and this is what pic I see on individual listings -

jeff-art-craft

(1926)

Re: Annoying Pink colour next to my eBay name

jeff-art-craft — Sun, 04 Feb 2024 07:08:35 GMT

Thanks for letting me know this and this is what I until yesterday is also what I saw on my iphone app and now I see the J inside the coloured circle. I will wait to hear if eBay techs have a solution for me. I am relieved it appears to be an internal issue isolated to account holders device and not the general public. Thanks for your input

Re: Annoying Pink colour next to my eBay name

twyngwyn — Sun, 04 Feb 2024 07:50:46 GMT

good luck....there are plenty of problems with the app. In my experience, the more they tweak the app the worse the site gets on computer....almost as if they can't/won't fix both.....this has been going on for years....they both should be easy fixes!!

But hang on....it might be a software program with no-one left to fix:

eBay Layoffs Impact Category Managers, Software Engineers - EcommerceBytes

Re: Annoying Pink colour next to my eBay name

jeff-art-craft — Sun, 04 Feb 2024 23:31:15 GMT

Yes I agree with you there are a lot of glitches with the App. Apart from the Coloured Circles I also see a dialogue box that reads "Verified Purchases" above all the feedback comments and I have also lost "Sent Messages" in the drop down box, so I cannot access the messages I have sent from the App??

Also if I take more than say 24 images in a row when listing items the App just shuts down and I loose my work. I have to keep hitting done to save the images. I sometimes take 200 - 300 images in one morning so it can be very frustrating and take longer than it should. I quite often have to stop loading images and let the App and phone cool down before I can continue.