topic Re: What is happening to eBay? in Community Feedback

What is happening to eBay?

*kazumi* — Mon, 08 Jul 2024 09:11:23 GMT

I stopped selling some years ago, and also shop here less and less. Just because I cannot find here what I want,but I still usually check eBay before other platforms. Recently though something I wanted came up, and as I needed it sort of yesterday, once I found listing with item location stated as the city where I live, I bought it. Then I noticed that the delivery time is 4-5 weeks, with dispatch within 3 days. So obviously it is coming from China. I tried to cancel but the seller did not respond. I reported the item for false location, and got reply that there is nothing wrong with the listing. Yes I know eBay is trying to keep sellers happy, but I am unlikely to come back in hurry.

Re: What is happening to eBay?

padi*0409 — Mon, 08 Jul 2024 09:15:27 GMT

The seller that last gave you feedback ?

Their feedback is in the gutters and plainly shows they're registered in China.

Re: What is happening to eBay?

sugar249 — Mon, 08 Jul 2024 09:25:05 GMT

Hang on, why didnt you check the EDD before purchase, and sellers don't have to cancel a sale, just because you couldnt be bothered checking the EDD if you need it yesterday.

Re: What is happening to eBay?

*kazumi* — Mon, 08 Jul 2024 09:28:54 GMT

No, I have not given FB as yet. I did look and in that spot where the country used to be is blank. But i have before bought from sellers registered in China but with warehouse in Australia, and the item was delivered within week.

Re: What is happening to eBay?

*kazumi* — Mon, 08 Jul 2024 09:38:01 GMT

Yes, the one that gave me FB. I still cannot see where it says China. It used to be on the FB page.

Anyway, they just responded and said they have sent me cancellation request. But nothing came. How long does it take to come through? There is nothing in eBay messages or in my emails. I thought it is instant.

Re: What is happening to eBay?

*kazumi* — Mon, 08 Jul 2024 09:50:14 GMT

It was listed in my city, and I did check when they dispatch, and they said within 3 days. If you dispatch within 3 days from the same city, it does not take 5 weeks. So, something in the listing is a LIE. It is deceptive. I have had pretty hectic time, with death in the family, and all sorts of things happening, I missed the EDD until after I bought it. I do shop on various other platforms, and none have incorrect info about where the item is located.

Re: What is happening to eBay?

i-once-was-bump — Mon, 08 Jul 2024 10:23:45 GMT

You need to click on the "about" button to see location

Re: What is happening to eBay?

sugar249 — Mon, 08 Jul 2024 10:27:41 GMT

Wow and you purchased from a seller with 95.7% feedback. Please don't blame Ebay if you dont check EDD or Feedback before purchase.

when I look up items they have for sale, it does say Melbourne or New Zealand, but the very next line says the EDD, a little hard to miss.

Re: What is happening to eBay?

sandypebbles — Mon, 08 Jul 2024 19:23:38 GMT

eBay doe not try to keep sellers happy, eBay is all about the buyer

What is happening is the same thing that has been happening for decades

You did not look at the sellers feedback

or the estimated delivery date

Both clearly and easily available

You would also know that buyers cannot cancel

The country the seller is registered in is on their feedback page

Along with the pages of negs

But even without looking at those

You still had the estimated delivery date and the shockingly bad feedback in front of you on the spot

Even the screenshot you posted shows how garbage the feedback is

Re: What is happening to eBay?

brickworksmarket — Mon, 08 Jul 2024 21:16:03 GMT

Theres things they could do to make it easier for buyers so they don't need to go to another page.

Re: What is happening to eBay?

sugar249 — Mon, 08 Jul 2024 21:19:12 GMT

@brickworksmarket wrote:
Theres things they could do to make it easier for buyers so they don't need to go to another page.

OP didnt need to go to another page the EDD is in front of them when they see where it claims to come from, as is the shocking feedback.

Re: What is happening to eBay?

brickworksmarket — Mon, 08 Jul 2024 21:46:12 GMT

But not the item and seller location. If you look at feedback for some of the largest retailers in Australia they have feedback below 50% on product review sites. So anyone not familiar or new to ebay would see 95% as very good.

Re: What is happening to eBay?

sandypebbles — Mon, 08 Jul 2024 22:36:11 GMT

This member is not new though

Buyers do need to take responsibility for their own choices

All the information is there

Or if someone really does not know what they are doing nor how eBay works, read up, ask

Takes less time to check things than it does to complain they bought dodgy got dodgy and it's eBay's fault

Re: What is happening to eBay?

*kazumi* — Tue, 09 Jul 2024 00:12:04 GMT

1 - Yes, the FB was bad, but that is nothing unusual. Other sellers selling the same type of product were worse. Most of the 100% sellers nowadays are those who just opened their store, which means they stopped using the account with bad FB, and let it rest until the bad FB expires.
2 - I did look for the seller location but could not find it. The fact that such vital info has to be searched for is 100% ebay fault. It used to be on the FB page. But its NOT there. The screenshot I posted is of the FB page.

3 - when seller list with fake location and ebay says that is acceptable, that is is not OK, and it only encourages deceptive listing.

4 - Why do you think buyer cannot cancel? There is a button to request cancellation within certain time. It was always available, or at least for many years.

Anyway, the seller now responded and refunded.

Re: What is happening to eBay?

*kazumi* — Tue, 09 Jul 2024 00:24:24 GMT

The other sellers that had this type of item had worse FB, or were located in Sydney. Actually, if you look around very few sellers have over 87% FB and mots of those with 100% are new accounts. Yes Melbourne or NZ should mean they are in 2 locations. And EDD should be irrelevant, IF they indeed post from the listed location, and IF they post within 3 days as stated. EDD is irrelevant because once the item is posted, it is out of the seller's hands. Also EDD is often totally wrong. I bought recently something that had EDD 2nd August and it arrived last week.

The whole point is that eBay does not care if the sellers use false information in their listing. As somebody who has been using eBay for both buying and selling for over 20 years, and it used to be my 1st choice when looking for something, I now hardly buy here. One reason being that even if I search Australia only, or 100km from my place, I still get sellers from China.

Re: What is happening to eBay?

*kazumi* — Tue, 09 Jul 2024 00:27:29 GMT

Thanks! From all the replies you are the only one actually giving me useful answer 🙂
That was my whole point; in the past the important info was all there, now it has to be searched for. I bet people who do not use eBay much have no idea this info is available.

Re: What is happening to eBay?

sugar249 — Tue, 09 Jul 2024 00:32:28 GMT

@*kazumi* wrote:
The other sellers that had this type of item had worse FB, or were located in Sydney. Actually, if you look around very few sellers have over 87% FB and mots of those with 100% are new accounts. Y.

Sorry most accounts I look at have 100% feedback, and are not new accounts and have 1000's of sales.

So you bought from 95% instead of a lower percentage. Sorry I would buy from neither and move on.

You do realise that 95% means 5 out of every 100 buyers had a bad experience, and if you read those negs, you get a good indication its bad.

It is not Ebay supporting these sellers, it's buyers like yourself, who support them and help them flourish.