topic Re: Automatic response by ebay in Community Feedback

Automatic response by ebay

crony-65 — Fri, 17 Oct 2025 13:36:32 GMT

I have been frustrated by automatic response by eBay and this has not help my issues at all, eBay needs to improve there customer care either by employing more workers other than relying on AI which is just wasting times. Are other members getting proper help by these AI?

Re: Automatic response by ebay

*casey* — Fri, 17 Oct 2025 14:27:47 GMT

You'll generally get much better advice and help from other members, rather than AI or eBay Customer help who usually read from a script.

You've posted on the Australian forum but if you log out of here and log in to eBay UK, I'm sure other experienced members will be able to give you good advice and help.

Re: Automatic response by ebay

sandypebbles — Fri, 17 Oct 2025 18:12:36 GMT

I would not bother with AI nor the scripted responses everyone gets from eBay cs

I would ask here and know I will get factual replies based on eBay policies from other members who are actually using ebay

If you let us know your issue, without giving personal information, we may be able to help you right here, assuming you need to know something about eBay Australia, or if not, ask you question on the UK forum where you are registered