Question Re: Case closed in Buying on eBay

Case closed

nedgoon_63 — Sat, 28 Mar 2026 04:54:18 GMT

I made a purchase of $6.10 for a "Short Antenna for Holden Commodore VF VF2..."

The order was placed on the 12 Jan 2026.

I had been tracking the delivery of this item for 2 months but it just kept saying "pending" with no delivery details.

My order had not arrived and it was well past the predicted delivery date so I raised a case with eBay.

My case was raised on the 24th March detailing the non-delivery of the item. The case number is [redacted].

A resent check of the tracking said that it was delivered on the 2nd of Feb. This info only came on the 28th Mar. The data is bogus because nothing has been received.

Today (28th Mar) I received a message saying that the case has been closed. I appealed the decision only to get an immediate response saying "After reviewing this case, we decided that we won't be able to change the outcome".

This is not good enough. I am the victim in this and case yet I have been penalised. Not only am I out of pocket but my purchase did not arrive.

Please review/reopen this case and get back to me.

Regards.

Paul.

Re: Case closed

sandypebbles — Fri, 27 Mar 2026 23:10:35 GMT

Other members cannot review the case for you

eBay is not going to get back to you since the do not read here

Did you follow through with the item not received dispute and ask eBay to step in withing the time limit?

A closed case cannot be re-opened

The seller you bought from has terrible, terrible feedback, 32 negs and numerous neutrals and even many of their positive feedbacks should be negs

Sorry but you made yourself a 'victim' by choosing to support such a beyond dodgy seller to start with

Sounds like you were given fake tracking from the scammer you bought from

All avoidable if you had cared to check feedback before buying

Not to mention the garbage they sell is lifted from other websites

You could try a charge back from your bank as a last resort

Re: Case closed

designers*n*more — Sun, 10 May 2026 18:01:17 GMT

Contact Australia Post and ask foe photographic evidence that the item was delivered. If they come back with tracking number is false, you could try again and appeal by using the eBay chat and ask to be connected with an Agent. Explain the tracking number is false, or if the photo shows the wrong house/address it was delivered to, eBay may refund you as a « goodwill gesture ».

Re: Case closed

sandypebbles — Sun, 10 May 2026 18:33:23 GMT

I would not hold out much hope for that since it had been 6 weeks since the OP posted