Question Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one in Membership & Account

what is the 24/7 help center phone Number for Australia? there is two and im not sure which one is which.

hunter_gt — Fri, 28 Dec 2012 10:13:32 GMT

Account has been suspended because apparently it has been hacked and used elsewhere although i cant find ANY evidence of that i need my Account restored ASAP!

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one is which.

hunter_gt — Fri, 28 Dec 2012 10:22:10 GMT

Attention!

Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you. Please click here to speak with an Account Security Representative.

is the Message i get each time.

i have checked the section in 'My ebay' and i cant find anything out of place?

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one is which.

straybooksoz — Fri, 28 Dec 2012 12:09:18 GMT

I got a request to complete a survey from Paypal the other day. To access it I had to........... click a link.

The URLs looked genuine, but as a matter of principle I won't click them.

If PP want me to do a survey, they can put the option on my account page after they've send the request.

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one is which.

lyndal1838 — Fri, 28 Dec 2012 13:52:18 GMT

Shypansy, I can confirm that ebay and paypal are both adding links in their emails....I have had one from ebay and 3 (I think) from paypal.

Like Dave, I have also had several requests to fill in a survey from paypal....usually after the completion of a dispute.

At a guess I would say the OP's email is genuine and nothing to worry about if the link takes him to the same phone number that we know is genuine.

Re: what is the 24/7 help center phone Number for Austral...

victoriavalley — Fri, 11 Sep 2015 06:13:02 GMT

why cant I ask buyers questions about their items

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

mar11cello — Tue, 10 Nov 2015 22:15:43 GMT

Waiting

Re: what is the 24/7 help center phone Number for Austral...

atkins633 — Mon, 17 Feb 2025 23:32:44 GMT

email abuse to

customerhelp_au@ebay.com

ebay is avoiding you on purpose, it is no mistake you can't get hold of eBay, that's how they want it!! After ten hours I got the above contacts, don't lose them. That will stuff them.

The Collective.

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

lorrain-70 — Sun, 18 Dec 2016 09:45:01 GMT

Totally and utterly impossible to communicate using your current menu itvwill not inspire me to buy on eBay again

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

shane00001 — Sun, 09 Apr 2017 09:00:29 GMT

Your phone number

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

komal-91 — Sun, 16 Apr 2017 16:30:00 GMT

Hi
Can we send items or gifts to India, if we select and pay here in Australia through eBay. Means I select an item for our family and put an Indian address, and also pay with my CAN a/c. Will they receive in India.

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

gurpreetsimrat0 — Fri, 23 Jun 2017 07:47:54 GMT

Hi I have not got my 30 piece stainless steel food thermals my item I'd number is 222190258526

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

melinbonaventur6 — Mon, 10 Jun 2019 12:43:48 GMT

Hi 🙂can you help me why does it show USA dollars instead of Australian dollars

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

countessalmirena — Tue, 11 Jun 2019 08:41:50 GMT

@melinbonaventur6,

You may not need a reply any more (as you posted almost 24 hours ago). The reason why you wouldn't have received another reply in the meantime is because you posted this on a rather obscure section (and on a very old thread dating back to 2012)!

Anyway, in case you're still stuck, you would be seeing USA dollars if you look at listings where the address bar shows https://www.ebay.com rather than https://www.ebay.com.au.

Just edit the address to include the .au, and you should be fine.

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

lihour_47 — Wed, 12 Jun 2019 11:09:37 GMT

401723287930 it isn't here

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

frs1688 — Sat, 29 Jun 2019 02:50:09 GMT

I have called ebay Australia recently ,but the phone answered by robot, keeping your questions, and can't get someone to answer the call.
Bad services !

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

begoo_8 — Mon, 02 Sep 2019 22:58:20 GMT

Please give me a ring if you don't not mind

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

begoo_8 — Thu, 05 Sep 2019 03:23:36 GMT

Can you please give me a ring if you don't mind thank you

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

begoo_8 — Thu, 05 Sep 2019 03:24:32 GMT

Can you please give me a ring if you don't mind thank you

Re: what is the 24/7 help center phone Number for Australia? there is two and im not sure which one

countessalmirena — Fri, 06 Sep 2019 12:39:59 GMT

Note: you're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information. (The standard of help is usually well above the type of cut-and-paste help provided by eBay customer service.)

If you want eBay CS reps to call you, you will need to use the eBay's "Have us call you" option (https://www.ebay.com.au/help/call_me?initFrom=HOME) which is by far the best way to get in touch with eBay. (Emails are useless, for a number of reasons, but primarily because the responses, when they are finally sent, are bot-generated.)

eBay say: We'll call you at the phone number registered to your account, or you can enter a different number.

We’re available from 8am to 10pm AET, 7 days a week.

Re: what is the 24/7 help center phone Number for Austral...

inspiredu — Thu, 14 May 2020 02:14:57 GMT

I got onto the Australian helpdesk via north america. After waiting about 40 minutes for Nth America they put me through immediately to Australia and now I have my refund sorted.

Go to

https://www.ebayinc.com/company/contact-us/

I then clicked on CUSTOMER SERVICE HELP, then scroll down to the bottom and click on CONTACT US to get to

https://www.ebay.com/help/call_us?type=ContactUs&initFrom=HOME&topicId=4000

then I selected RETURNS &REFUNDS (other options are Selling, Account, Buying, Shipping & Tracking, Fees & Invoices)

to get to

https://www.ebay.com/help/call_us?type=ContactUs&initFrom=HOME&topicId=4000&l1label=Returns%20&%20Refunds

then clicked on RETURN AN ITEM FOR REFUND (there other options eg. item hasn't arrived)

then you have a couple of options eg. HAVE US CALL YOU

https://www.ebay.com/help/callme_click?topicId=4041&contextId=63bbc6b9-4353-4b03-85f0-1210e7761a6e%3A17210e91ae0&initFrom=ARTICLE

or EMAIL US etc

https://www.ebay.com/help/returns-refunds/returning-item-purchased/start-return?id=4041&from=ContactUs

then click on CHAT WITH US to go through to an online live chat help desk person. NOW that option has disappeared. If i find it again I'll add the link