Question Re: Unable to change email address in Membership & Account

Unable to change email address

dimicirce — Fri, 29 Oct 2021 14:27:56 GMT

I need to change my email address, which I know how to do but...I had accidentally created a new account when Google threw up the option to use my account (and gmail address) with them to sign in. I wasn’t paying attention and a new account was created. I’ve cancelled that ebay account but am still unable to change my existing email address (which I ‘ll be cancelling soon) to that gmail address.

I note that eBay states it can take between 30 to 60 days for the data to be deleted from a cancelled account. Does anyone have any experience with the actual time taken and is it worth chasing up with eBay to expedite matters. Any other suggestions?

Re: Unable to change email address

kopenhagen5 — Fri, 29 Oct 2021 21:42:08 GMT

You won't be able to use that email for another eBay account even after the eBay account is cancelled.

I understand it takes years before an email can be used again for an eBay account.

You will simply need to create another email address.

Re: Unable to change email address

dimicirce — Sat, 30 Oct 2021 05:37:53 GMT

Thanks. How odd that eBay would do that but, knowing that, I can at least set up a new email without waiting around. You've saved me from wasting time. Appreciate the info.

Re: Unable to change email address

kopenhagen5 — Sat, 30 Oct 2021 06:59:44 GMT

You're welcome. 🙂